Sr Manager Internal Communications

About the position

As the Sr Manager of Internal Communications at BECU, you will play a pivotal role in shaping and nurturing the culture of the organization. Your primary responsibility will be to craft and implement dynamic communication strategies that ensure every employee understands and aligns with BECU's Purpose, values, and key strategies. This role is crucial in providing expert communication counsel to leaders at all levels, including the Executive Management Team, to foster a unified and engaged workforce. Your leadership will not only guide your team's growth but will also ensure that BECU's internal communication channels are impactful, fostering a deeper connection between our employees and the organization's mission. In this position, you will lead and develop your team by coaching, mentoring, and training your direct reports to enhance their performance and support their career development. You will regularly conduct evaluations and provide constructive feedback to ensure continuous improvement. Additionally, you will strategize for engagement by developing and implementing strategic plans for the Internal Communications team to boost employee engagement and comprehension of BECU's Purpose, values, culture, and strategies. You will partner with leaders across the organization, building strong relationships with credit union leaders, including the Executive Management Team, and offering strategic communication recommendations that align with BECU's goals. Managing communication plans will be a key responsibility, as you oversee the Internal Communications editorial plan and schedule, ensuring timely and strategic communication of key initiatives, projects, and programs to all BECU employees. Furthermore, you will coordinate with the External Communications team to ensure consistency and alignment in messaging where appropriate. Measuring and optimizing internal communications channels and programs will be essential, as you lead the assessment and analysis to enhance effectiveness and reach. You will also continuously manage and improve internal communications methods, ensuring they effectively support BECU's strategic objectives in collaboration with relevant stakeholders. Lastly, you will oversee external resources, managing third-party agencies and freelance talent while supporting the management of the annual budget. This role is not just about ticking off tasks; it's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

Responsibilities
? Coach, mentor, and train direct reports to enhance their performance and support their career development.
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? Develop and implement strategic plans for the Internal Communications team to boost employee engagement and comprehension of BECU's Purpose, values, culture, and strategies.
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? Build strong relationships with credit union leaders, including the Executive Management Team, offering strategic communication recommendations that align with BECU's goals.
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? Oversee the Internal Communications editorial plan and schedule, ensuring timely and strategic communication of key initiatives, projects, and programs to all BECU employees.
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? Work in tandem with the External Communications team to ensure consistency and alignment in messaging where appropriate.
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? Lead the assessment and analysis of internal communications channels and programs, optimizing strategies to enhance effectiveness and reach.
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? Continuously manage and improve internal communications methods, ensuring they effectively support BECU's strategic objectives in collaboration with relevant stakeholders.
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? Manage third-party agencies and freelance talent, while also supporting the management of the annual budget.
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? Perform other duties as assigned, contributing to the overall success of the Internal Communications team and BECU.

Requirements
? Bachelor's degree in marketing, business administration, communications, or equivalent work or educational experience.
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? Minimum 5 years of experience in corporate communications, focusing on strategy development and implementation, and managing internal communications programs.
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? Minimum 2 years of experience with Intranet design and content management.
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? Minimum 3 years of experience in people leadership.
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? Minimum 3 years of experience leading large employee events (town halls, all team meetings, ask me anything, open mics, etc.)

Nice-to-haves
? Experience in a corporate, retail environment, creative firm, or financial institution.
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? Proven success in leading internal communications programs, building relationships with leaders, and driving a unified culture and employee engagement.
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? Excellent project management, time management, presentation, leadership, and negotiation skills.
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? Strong verbal and written communication skills to effectively communicate and provide customer service.
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? Ability to effectively engage with individuals across all levels of the credit union.
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? Demonstrated initiative with a results-oriented approach and strong drive.
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? Experience leading successful internal communications programs in a fast-paced environment.
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? A creative mindset with the ability to innovate and adapt communication strategies to meet evolving organizational needs.

Benefits
? Medical, dental, vision, and life insurance coverage.
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? Disability and AD&D insurance.
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? Health care and dependent care flexible spending accounts.
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? Health savings accounts for eligible employees.
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? 401k plan and employer-funded retirement plan.
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? Accrual of 6.16 hours of paid time off (PTO) per pay period, up to a maximum of 160 PTO hours per year.
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? Ten paid holidays throughout the calendar year.

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