Continuing Education and Workforce Programs Coordinator
Posted 2025-04-22Description
Who We Are:
Are you ready to work at a dynamic institution that believes in higher education with lower obstacles? Benjamin Franklin Cummings Institute of Technology (now known as Franklin Cummings Tech) is a nationally accredited non-profit, technical college serving Eastern Massachusetts and beyond. The college was seeded in 1791 with funds from the estate of Benjamin Franklin given to the City of Boston to proliferate access to education and level the playing field for aspiring talent with meager financial means.
Today, Franklin Cummings Tech continues to build on that legacy by offering post-secondary education in high-demand technical and skilled trade fields that lead to excellent careers. Our majors intentionally focus on select industries connected to sustainability and the clean energy transition including electric vehicle technology, smart manufacturing, practical electricity, power engineering, heat pumps/HVAC, biotechnology, automation, construction management, and more.
With a mission to deliver transformative technical and trade education that leads to economic advancement, we offer a unique mix of certificate and degree-granting programs that appeal to enterprising students and respond to employer's demand for a well-prepared workforce. Intentional partnerships with the industries we serve coupled with high graduation and job placement rates, recently attracted the largest philanthropic gift in the history of the college from the Cummings Foundation.
Last year, Franklin Cummings Tech educated more than 1,000 learners across three student types: 1) certificate and degree seekers, 2) continuing education clients, and 3) high schoolers pursuing early college. As further evidence that our mission holds resonance, this year the college tracked a 25% year-over-year jump in fall new student enrollment and applications soared.
We seek team members who are optimistic, entrepreneurial, data-informed, and excited about the prospect of continuing to strategically increase student success outcomes and total enrollment from 1,000 learners today to at least 1,500 learners by 2030. Join us in this mission-driven work!
Position Summary:
The Continuing Education and Workforce Programs (CEWP) Coordinator will provide administrative and programmatic support to the CEWP Director and the Assistant Director of Special Programs.
The CEWP department manages a portfolio of external clients who pay Franklin Cummings Tech to provide training to non-traditional student populations. This team also applies and manages a variety of Workforce Development grants. The position is hybrid, with 1-3 days of in-person requirements per week, on average.
Requirements
Key Responsibilities: ? Assist in onboarding new CEWP cohorts: track pre-enrollment student communications, create master contact lists and student class schedules in Excel, prepare and assist with facilitation of in-person and online student orientations. ? Monitor weekly attendance, grade reports, and graduation levels to share with CEWP community partners, employers, and external funders in accordance with funding reporting timelines. ? Provide administrative assistance for external client program reviews and audits. ? Liaise with IT to manage technology equipment loaned to students. This includes student outreach and technology distribution, record keeping, and device inventory monitoring. ? Partner with Assistant Director of Special Programs in collecting job status updates for graduates of CEWP cohorts. ? Attend periodic industry trainings, webinars, conferences, and policy forums and report on key highlights relevant to CEWP department programming and development. ? Maintain project charters and CEWP cohort spreadsheets to track program implementation and grant deliverables. Assist CEWP Director with quarterly reports. ? Assist CEWP Director in researching labor market analytics for client and grant proposals. ? Maintain an up-to-date library of CEWP marketing materials. ? Work with CEWP Director on timely client invoicing and budget tracking. ? Attend Franklin Cummings Tech on campus and in person events as requested. ? Provide support for special projects and other administrative duties as assigned. All employees of Franklin Cummings Tech are expected to be passionate advocates for students and actively lead and contribute to institution-wide efforts to further improve graduation, retention rates, and career placement of our student body. Furthermore, all staff and faculty across the institution collaborate to support student recruitment, retention, and success.
Skills/Qualifications: ? 1+ years of experience as an administrative assistant or similar role. ? Mastery of Microsoft Suite: Teams, Outlook, Word, Excel, PowerPoint, and Adobe products. ? Proficiency in Canvas Learning Management System or similar Customer Relationship Management (CRM) portals. ? Ability to problem solve and provide adaptive support to students as needed. ? Affinity for working in a challenging, fast-paced environment. ? Demonstration of organized written and verbal communication skills. ? Active listener with exceptional attention to detail and organization. ? Capacity to manage multiple competing priorities and projects simultaneously. ? Dedication to cultural humility and diversity. ? Commitment to consistent confidentiality practices - Candidate will be required to sign Franklin Cummings Tech and partner confidentiality agreements. ? Results driven, meticulous, and collaborative. Education, Experience, & Licensing Requirements: ? Associate degree or some college experience Application Process:
Applicants should submit a cover letter, resume, and the names, titles, telephone numbers, and email addresses of two professional references. Review of applications will begin immediately. All applications should address cover letter to: Natalie Patalano.
COVID-19 Vaccination Requirement: Franklin Cummings Tech complies with all state and federal guidelines that pertain to Covid-19. All employees must be fully Covid-19 vaccinated upon hire. Employees are expected to comply with current Covid precautions which are subject to change.
Equal Opportunity Employer: Franklin Cummings Tech is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on any grounds protected under federal, state, or local law, including race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, disability (including those related to pregnancy or childbirth), sexual orientation, genetic information, gender identity or expression, veteran status or any other characteristic or activity protected under federal, state or local law.
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