Assistant Retail Sales Leader - Pensacola/Tallahassee

About the position

The Auto Club Group is seeking a prospective Assistant Retail Sales Leader who can drive sales and service goal achievements across all ACG product lines within the assigned geography. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members. A DAY IN THE LIFE of an Assistant Retail Sales Leader includes developing plans to execute day-to-day transactions to ensure successful branch operations, assisting in the development, implementation and monitoring of annual operation strategies and growth initiatives, and being accountable for the attainment of agency, product, revenue, and service goals for assigned retail locations by coaching and developing captive agents and branch staff. You will also support the analysis of local sales markets and the execution of business plans designed to grow, protect and diversify relationships with current and potential customers.

Responsibilities
? Develop plans to execute day-to-day transactions to ensure successful branch operations.
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? Assist in the development, implementation and monitoring of annual operation strategies and growth initiatives.
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? Accountable for the attainment of agency, product, revenue, and service goals for assigned retail locations by coaching and developing captive agents and branch staff.
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? Support the analysis of local sales markets and the execution of business plans designed to grow, protect and diversify relationships with current and potential customers.
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? Responsible for assisting the Retail Sales Leader in the management of headcount and net gain for all positions in assigned geography.
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? Ensure in-depth understanding of all company and line of business policies and procedures.
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? Participate in ACG's Field Leadership Development Program and complete all required curriculum in communicated timeframe according to program guidelines.
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? Build relationships and interact with line of business partners from travel, membership and financial services.
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? Maintain a solid understanding of all branch level operations (facilities, cash management).
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? Maintain ongoing knowledge of regulatory changes that may affect sales and service.
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? Work with Human Resources and other necessary departments to onboard new sales agents and member service representatives.
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? Conduct site visits to connect with agents and address all training, operational and sales needs.
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? Provide input and guidance on the dynamics of assigned insurance or travel products/services.
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? Coach agents in compensation, bonus and sales excellence opportunities.
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? Collaborate with and guide agents on identifying and cultivating cross-selling opportunities.
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? Analyze sales activity of assigned agents to identify opportunities for improvements.
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? Utilize appropriate lead management, marketing resources, results from site observations and activity reports to develop and update action plans to maximize insurance sales/revenue.
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? Ensure that assigned agents and locations are following appropriate processes and procedures.
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? Communicate issues and concerns to assigned Retail Sales Leader.
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? Execute or coordinate the execution of various operational activities.
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? Keep current on community activities, trends and competitive environments.
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? Support various product and membership promotional campaigns to ensure meeting sales goals.
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? Provide on-site support to local events and activities.
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? Initiate, develop, execute and monitor projects as assigned.

Requirements
? Valid driver's license - with satisfactory MVR.
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? Currently hold or able to attain and maintain appropriate State Property & Casualty Insurance licenses.
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? May be required to attain appropriate State Life Insurance Sales licenses.
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? Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
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? High School Diploma or equivalent.
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? Two years of experience in a Property and Casualty field operations environment.

Nice-to-haves
? Knowledge of captive agent insurance sales channel operations.
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? Understanding of insurance and financial products, services and regulations.
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? Strong sales/marketing and prospecting skills.
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? Demonstrating strong interpersonal and communication skills.

Benefits
? Medical, dental and vision benefits.
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? 401k Match.
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? Paid parental leave and adoption assistance.
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? Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays.
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? Paid volunteer day annually.
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? Tuition assistance program, professional certification reimbursement program and other professional development opportunities.
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? AAA Membership.
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? Discounts, perks, and rewards.

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