Associate Clinical Account Specialist - Panama City, Tallahassee, and Pensacola, FL - Johnson and Johnson

About the position

The Associate Clinical Account Specialist (ACAS) position at Johnson & Johnson is designed as a 6-9 month training program for individuals with little to no experience in electrophysiology (EP). This role is pivotal in preparing candidates for a future position as a Clinical Account Specialist (CAS), where they will provide expert clinical product and technical assistance to physicians and EP lab staff. The ACAS will be responsible for training on the effective use of BWI's systems and catheter equipment, including the CARTO? System and associated software modules, during case procedures within a designated geographical area. The primary goal of this position is to meet and exceed business objectives while ensuring high-quality support and training to healthcare professionals. During the training program, the ACAS will engage with various internal and external stakeholders, gaining insights and formulating solutions based on collaborative dialogue. Understanding the dynamics of an EP lab is crucial, as the ACAS will interact with physicians, nurses, technicians, and clinical administrators. The role demands the ability to prioritize requests in a high-stress environment while maintaining composure and a problem-solving focus. Daily communication through email and voicemail is expected, along with collaboration with local teams and support staff to ensure seamless operations. The ACAS will also be responsible for adhering to all company guidelines related to health, safety, and environmental practices, ensuring compliance with federal, state, and local regulations. This position offers a competitive base salary of $70,000, eligibility for an annual performance bonus, and participation in various employee benefit programs, including health insurance and retirement plans. Upon successful completion of the training program, the ACAS will be relocated to a pre-identified sales area, where they will continue to develop their expertise in cardiac ablation and imaging technologies.

Responsibilities
? Attend all portions of the ACAS fellowship training program without exception.
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? Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
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? Understand the dynamics of an EP lab, including physicians, nurses, technicians, and clinical administrators.
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? Prioritize and appropriately respond to requests in a high-stress environment.
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? Maintain composure and problem-solving focus during stressful interactions.
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? Respond daily to requests by email and voicemail.
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? Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team and support team.
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? Follow all company guidelines related to health, safety, and environmental practices.
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? Adhere to company compliance with all federal, state, local, and company regulations, policies, and procedures.

Requirements
? A minimum of Bachelor's degree is required by the hire date OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate's degree OR a minimum of 1 year of EP mapping experience with an Associate's degree is required OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor's degree is required OR exiting a branch of the US military with an Associate's degree is required.
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? Priority given to candidates with Bachelor's or Master's degree in fields such as Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry, Computer Science, Biomedical Engineering, Health Sciences, Kinesiology, Informatics, Pharmaceutical Science, Physics, or Technical Design.
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? A valid driver's license issued in the United States.
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? The ability to travel related to this role is required, with a willingness to travel up to 40% overnight locally, regionally, and nationally.
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? Advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, and the business landscape are required.
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? Advanced-level computer skills and the ability to multitask without direct oversight of a manager are required.

Nice-to-haves
? Experience in a clinical or hospital setting related to electrophysiology.
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? Familiarity with cardiac imaging technologies and systems.
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? Previous experience in a sales or customer-facing role within the healthcare industry.

Benefits
? Health insurance
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? Savings plan
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? Pension plan
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? Disability plan
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? Vacation pay
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? Sick time
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? Holiday pay
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? Work, personal and family time off
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? Annual performance bonus eligibility
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? Company car through the FLEET program

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