Consulting Technical Manager

As a recognized authority and leading contributor within their practice, this senior level consulting position provides consistent high quality and innovative solution leadership to a project team. Analyzes business needs to help ensure Oracle solution meets the customer?s objectives by combining industry best practices, product knowledge, and business acumen. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences decisions at the management level of customer organizations. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Ability to travel as required.

Key Accountabilities

Work Management

Lead the development and configuration of detailed solutions for complex projects

Ensure enterprise solution spans across the customer?s business processes

Advise and influence customer leadership on process direction/decisions by providing industry, business process, and product expertise

Develop and manage detailed work plans which support the overall project plan

Monitor and report work plan progress in accordance with quality and time allocation

Validate deliverables so that solutions meet the customer?s business objectives Anticipate project risks and make corrective recommendations to project manager

Resolve complex customer issues by recommending and implementing solutions

Ensure compliance with appropriate methodologies, making adjustments if necessary, to accomplish assigned work product; consistently utilize procedures

Effectively collaborate across all delivery channels including Global Delivery resources, system integrators, and third parties.

Monitor and report progress on assigned tasks in accordance with quality and time allocation; anticipate contingencies and make appropriate adjustments

Demonstrate expertise in multiple business processes across two or more product families; or architecting and designing technology solutions encompassing multiple products and make decisions based on impact across the stack

Demonstrate ability to recommend a solution that may include third party integration and/or extensions to Oracle products

Financial Management and Administration

Achieve quarterly individual utilization goal

Ensure expenses incurred are compliant with Oracle and/or customer expense policies

Enter timecards, expenses, status reports and/or bench activity plan in a timely manner consistent with Oracle and/or customer policies

Ensure timely updates to resume, skills, schedule, and other mandated activities per Oracle policy

Effectively manage schedule and communicate changes as necessary to impacted parties

Knowledge Management and Sharing

Promote adoption of Oracle methodologies and leading practices with team members

Leverage and recommend enhancements to various Oracle tools (e.g., Oracle systems, knowledge base, professional communities and training courses)

Actively contribute project work products to knowledge repository; leverage reusable assets and intellectual capital

Promote knowledge development by sharing lessons learned or new skills across the practice

Participate in internal Oracle calls, webcasts, and events

Lead and actively contribute to a Oracle professional community

Compile and share business process, industry or technology knowledge and serve as point person for others on key industry issues

Professional Development

In collaboration with your manager, identify necessary knowledge and skills for personal career development and future positions

Create individual development plan (IDP) including necessary education and on-the-job experience

Participate in required training; establish network from these events

Achieve individual training plan milestones set forth for technical and career development

Effectively develop and expand required consulting soft skills (as detailed in competency profile below)

In collaboration with your manager, define and execute your personal ?Path to Certification? and maintain existing certifications

Expand knowledge/expertise across other applications and/or technologies including third-party products

Understand Oracle?s corporate vision and strategy

Identify and recommend new professional development methods and resources that benefit Oracle consulting

Leadership

Direct and lead a team of consultants on a project

Provide coaching, guidance and feedback to develop skills of team members

Identify on-the-job training opportunities for consultants to improve skills

Coach recent hires and other consultants to facilitate their transition into the organization

Provide project performance feedback, as necessary

Promote team communication and cohesiveness, fostering a positive work environment

Help support communication and adoption of new and existing policy/procedures in the consulting organization

Business Development

Collaborate with Sales leadership in business development efforts on existing or new projects by providing client scoping, work estimates, demonstrations, and requirements gathering

Contribute to RFPs and bid package as requested

Proactively identify opportunities and leads and engage sales team to lead business pursuit

Identify opportunities to up sell or position consultants for project roles Key Performance Metrics Quantitative Qualitative

Utilization target

Achievement of quarterly and annual objectives

Customer satisfaction as measured by one or more of the following: Customer Feedback form, extension on project or project performance evaluation

Architects and designs solutions encompassing multiple technology products (Technical consultant only)

Career Level - IC4

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