Entry Level Computer Technician

General Summary:

DPC is looking for technicians that are interested in working in a fast-paced environment and consider their work A+. This person should be a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance. This person should be capable of handling all issues at a computer level. Most importantly, this person should be eager to learn while following prescribed procedures.

Position Responsibilities: ? Provide Level 1 support ? DAILY time entry accounting for at least 8 hours ? Check Backup Logs and update the tickets or reports ? Check Anti-virus ? Onboard Managed Service Clients ? Stage New Computers ? Assist Sr. Technicians on Larger projects

Knowledge, Skills, and Abilities:
? Capable of installing and troubleshooting all basic computer components (e.g. Power supplies, NICs, Video Cards, Motherboards, CPUs)
? Capable of manually installing network printers
? Capable of terminating jacks and punch downs
? Experience required with Windows desktop operating systems
? Understanding of TCP/IP and troubleshooting Internet connectivity
? Understanding of the relationship between switches, patch panels and connecting nodes to a network
? Working Knowledge of Wireless Technologies, Capable of installing and troubleshooting WAPs
? 2 year College Degree or equivalent (4-year degree preferred)

Credentials and Experience:
? New hire with no certifications
? Eager to learn
? Takes direction from Technicians

DPC Technology provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
? Disability accommodations
? LGBTQ+ friendly workplace
? Age-inclusive
? Paid time off

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Parental leave
? Professional development assistance
? Retirement plan

Schedule:
? 8 hour shift
? Monday to Friday
? On call

Experience:
? Troubleshooting: 1 year (Preferred)
? Windows: 1 year (Preferred)

License/Certification:
? CompTIA A+ (Preferred)

Ability to Relocate:
? Panama City, FL 32401: Relocate before starting work (Required)

Work Location: Hybrid remote in Panama City, FL 32401

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