Food Server, Herb N Kitchen - New York Hilton Midtown

Posted 2025-04-21
Remote, USA Full-time Immediate Start

About the position

The Food Server at New York Hilton Midtown plays a crucial role in delivering exceptional dining experiences to guests. This position involves serving food and beverages, ensuring guest satisfaction, and maintaining a well-stocked serving station. The role requires full availability and offers a competitive pay rate, along with numerous benefits that support the well-being of team members.

Responsibilities
? Respond to guest requests in a timely, friendly, and efficient manner.
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? Ensure knowledge of menu and restaurant promotions and specials.
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? Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
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? Retrieve and deliver food and beverage orders in a timely manner.
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? Ensure guest satisfaction throughout the meal service.
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? Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
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? Ensure serving station is well-stocked at all times.

Requirements
? Demonstrated ability to deliver exceptional guest experiences.
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? Strong knowledge of food and beverage service standards.
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? Ability to work in a fast-paced environment and handle multiple tasks.
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? Excellent communication and interpersonal skills.

Nice-to-haves
? Previous experience in a food service role.
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? Familiarity with point-of-sale systems.
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? Knowledge of food safety regulations.

Benefits
? Go Hilton travel program: 100 nights of discounted travel.
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? Access to pay through DailyPay.
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? Employee stock purchase program (ESPP) with a 15% discount.
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? Maternity and parental leave with paid options.
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? Debt-free education access for various educational credentials.
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? Flexible shifts and days off.
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? Comprehensive health insurance coverage.
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? Mental health resources including free counseling.
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? Best-in-Class Paid Time Off (PTO).
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? 401K plan with company match.

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