Medical Front Office Receptionist

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:
? Greet and register patients in a friendly and service-oriented manner.
? Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
? Collect and log all co-pays and fees
? Answer/transfer incoming phone calls.
? Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
? Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
? Coordinate with the back-office staff for timely and effective care of patients
? Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
? Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
? Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
? Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
? Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
? Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
? Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:
? Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
? Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
? Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service

To Ensure Success In This Role, You Must Have:
? High School Diploma or GED
? Intermediate to advanced computer skills
? Strong multitasking and communication skills
? Experience providing exceptional customer service
? Medical terminology knowledge and recent medical/radiology office experience is preferred.

We Offer:
? Comprehensive Medical, Dental and Vision coverages.
? Health Savings Accounts with employer funding.
? Wellness dollars
? 401(k) Employer Match
? Free services at any of our imaging centers for you and your immediate family.

Apply Job!