Optional Services Analyst-Remote

The job profile for this position is Sales Administration Analyst, which is a Band 2 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Role Summary

Performs a broad range of moderately complex functions that support Cigna's Optional Services Program as well as other payment programs that align with Cigna?s product offerings as directed by supervisor and team leaders. Analyzes and verifies internal consistency, compliance, completeness and arithmetic accuracy of Optional Services and other payments. Assures invoices are being processed in the correct accounting period and in the correct cost center. Maintains tracking for submitted and processed payment through Cigna's OS Input Tool, Central Accounts Payable and other payment applications.
? Process end to end optional services and other payments across all Cigna markets and segments as assigned.
? Communicate information regarding payments and notifications for client optional services payments and processes.
? Maintain tracking for client optional service and other payments.
? Interact with external and internal customers regarding all items related to optional services payments and processing.
? Perform work within standard operating procedures related to Optional Services and other payments, ensuring compliance and timeliness in alignment with quality and production expectations.
? Provide reporting related to optional services and other payments, including the Data Resource Center
? Participate in root cause analysis of issues related to optional services and other payments.
? Participate in projects related to optional services including application development and other product/process related initiatives.

Qualifications: ? Bachelor/Associate?s degree in a related field preferred or at least one year of related experience. ? Previous billing or payment experience preferred. ? Knowledge of systems such as Excel, Word, Outlook, Cigna's OS Input Tool, Cigna's Central Accounts Payable tool or related financial accounting applications is preferred. ? Strong attention to detail. ? Strong analytical and problem solving skills. ? General knowledge of insurance products, procedures and systems for the optional services functional area is desired. ? Prior experience working with matrix partners and external customers is preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 25 - 38 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That?s why you?ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you?ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Job!