Pharmacy Technician-Bilingual

Title: Pharmacy Technician-Bilingual

Location: Reading, PA

Job Type: FTE/Permanent

Position Overview

We are seeking a Pharmacy Technician to support the pharmacy team in delivering high-quality patient care. This role focuses on assisting in the timely, safe, and accurate filling of prescriptions while providing exceptional customer service.

Key Responsibilities
? Assist the pharmacist with serving patients and maintaining the pharmacy department.
? Sterilize surfaces and equipment and prepare the pharmacy for opening.
? Greet customers and answer inquiries.
? Receive prescriptions and verify their validity.
? Process prescriptions electronically, ensuring all information is complete and accurate.
? Resolve issues such as rejected insurance claims.
? Select appropriate medicine and measure dosages to fill prescriptions.
? Sort, stock, label medications, and monitor inventory.
? Perform administrative tasks such as record-keeping.
? Comply with security measures and quality standards.
? Stay current with relevant healthcare regulations and credentialing.
? Assist the pharmacist with clinical and non-clinical operations, documenting and reporting issues.
? Package orders in accordance with policies and procedures.
? Coordinate medication delivery details with patients.
? Prepare and arrange delivery through appropriate services.
? Communicate with insurance carriers to obtain payment for prescriptions.
? Handle incoming phone calls for prescription orders and refills, and make outgoing follow-up calls to patients.
? Triage calls and escalate to leadership when necessary.

Additional Qualifications
? Previous experience as a Pharmacy Technician.
? Fluent in both Spanish and English for effective communication with a diverse patient base.

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