Property Claims Supervisor

Progressive is seeking a highly motivated and experienced Property Claims Supervisor to join our growing team. As a leading insurance provider, we pride ourselves on delivering exceptional customer service and results. In this role, you will oversee a team of property claims adjusters, ensuring the prompt and fair resolution of property claims. We are looking for a dynamic leader with a strong knowledge of property insurance, excellent communication skills, and a passion for mentoring and developing others. If you are a self-starter with a track record of success in property claims, we encourage you to apply for this exciting opportunity!

Oversee and manage a team of property claims adjusters to ensure timely and fair resolution of property claims.
Monitor and evaluate team performance, providing regular feedback and coaching to promote growth and development.
Develop and implement efficient and effective processes and procedures for handling property claims.
Maintain a thorough understanding of property insurance policies and coverage to accurately assess and evaluate claims.
Collaborate with other departments and teams to ensure a seamless and customer-focused claims experience.
Monitor and manage claim expenses and reserves to ensure accuracy and cost-effectiveness.
Stay updated on industry trends and best practices to continuously improve the claims process.
Handle escalated or complex claims, providing guidance and support to the team as needed.
Conduct regular performance reviews and provide recommendations for training and development opportunities for team members.
Foster a positive and inclusive work environment, promoting teamwork and collaboration among team members.
Communicate with customers, agents, and other stakeholders to provide updates and resolve any concerns or issues.
Ensure compliance with company policies, procedures, and regulatory requirements.
Act as a role model and leader, demonstrating a strong work ethic, professional demeanor, and dedication to customer service.

Progressive is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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