Rep I,Patient Care

About the position

At CVS Health, we are dedicated to bringing our heart to every moment of your health. Our commitment to delivering enhanced human-centric health care is at the core of our operations. As a Rep I in Patient Care, you will play a vital role in supporting our Enteral Nutrition Center team. This remote position guarantees 32-40 hours per week, allowing you to work from the comfort of your home while making a significant impact on patients' lives. In this role, you will be responsible for processing authorization and prescription requests, ensuring that all documentation is accurate before shipping orders. You will directly impact a patient's life by processing new patient orders and updating electronic medical records. Collaborating with the Patient Admissions department, you will help facilitate the onboarding of patients to our services, ensuring a seamless experience for those in need of enteral nutrition support. Your work will not only contribute to the efficiency of our operations but also enhance the overall patient experience, aligning with our mission to make health care more personal, convenient, and affordable. We are looking for dependable, customer service-oriented individuals who are ready to embrace our Heart At Work Behaviors? and contribute to transforming our culture and accelerating our ability to innovate.

Responsibilities
? Process authorization and prescription requests for enteral nutrition orders.
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? Ensure all documentation is accurate before shipping orders.
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? Update electronic medical records with new patient information.
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? Collaborate with the Patient Admissions department to onboard new patients.
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? Provide excellent customer service to patients and healthcare providers.

Requirements
? Experience with data entry.
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? Experience working in Microsoft Office programs.
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? High School diploma or GED.

Nice-to-haves
? Experience working in a healthcare environment.
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? Home infusions or durable medical equipment (DME) experience.

Benefits
? Medical insurance coverage.
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? Dental insurance coverage.
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? Vision insurance coverage.
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? 401(k) retirement savings plan.
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? Employee Stock Purchase Plan.
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? Fully-paid term life insurance plan.
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? Short-term and long-term disability benefits.
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? Well-being programs.
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? Education assistance.
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? Free development courses.
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? CVS store discount.
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? Discount programs with participating partners.
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? Paid Time Off (PTO) or vacation pay.
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? Paid holidays throughout the calendar year.

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