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Retail Cashier and Customer Service Associate

Remote, USA Full-time Posted 2025-05-22

Welcome to IKEA, where we strive to create a better everyday life for the many people. We are currently seeking a Retail Cashier and Customer Service Associate to join our team and help us provide exceptional service to our valued customers. As a member of our team, you will play a crucial role in ensuring a positive shopping experience for our customers. We are looking for individuals who are friendly, customer-oriented, and have a passion for delivering excellent service. If you are a team player who enjoys working in a fast-paced, dynamic environment, we would love to have you on our team!

Greet and welcome customers to IKEA, creating a friendly and inviting atmosphere.
Provide excellent customer service by assisting customers with their purchases, answering questions, and resolving any issues or concerns.
Operate cash registers and handle cash, credit, and debit transactions accurately and efficiently.
Maintain a clean and organized checkout area, ensuring a smooth and efficient flow of customers.
Understand and effectively communicate IKEA's products, services, and policies to customers.
Collaborate with team members to ensure a seamless shopping experience for customers.
Proactively identify and address any customer needs or concerns, escalating to management when necessary.
Continuously strive to meet and exceed sales targets and customer satisfaction goals.
Stay up-to-date on product knowledge and promotions to provide accurate and helpful information to customers.
Maintain a positive and professional attitude at all times, representing the IKEA brand and values.
Adhere to all company policies, procedures, and safety standards.
Assist with other tasks and responsibilities as assigned by management.

IKEA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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