Retail Seasonal Merchandise Associate

About the position

The Retail Seasonal Merchandise Associate at TJ Maxx is responsible for delivering an exceptional customer experience while maintaining a clean and organized store environment. This entry-level position involves engaging with customers, adhering to operational standards, and supporting various store functions to contribute to the overall success of the business.

Responsibilities
? Deliver a highly satisfied customer experience by engaging and interacting with all customers.
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? Maintain a clean and organized store environment.
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? Adhere to all operational, merchandise, and loss prevention standards.
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? May be cross-trained to work in multiple areas of the store.
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? Role model established customer experience practices with internal and external customers.
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? Accurately ring customer purchases/returns and count change back to customers according to established procedures.
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? Promote credit and loyalty programs.
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? Maintain and uphold merchandising philosophy and follow established procedures and standards.
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? Accurately process and prepare merchandise for the sales floor following company procedures and standards.
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? Initiate and participate in store recovery as needed throughout the day.
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? Maintain all organizational, cleanliness, and recovery standards for the sales floor.
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? Provide and accept recognition and constructive feedback.
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? Adhere to all labor laws, policies, and procedures.
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? Support and participate in store shrink reduction goals and programs.
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? Participate in safety awareness and maintain a safe environment.

Requirements
? Excellent customer service skills.
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? Ability to work a flexible schedule to support business needs.
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? Strong communication and organizational skills with attention to detail.
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? Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
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? Ability to lift heavy objects with or without reasonable accommodation.
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? Retail customer experience preferred.

Nice-to-haves

Benefits
? Paid parental leave
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? Health savings account
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? Paid holidays
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? Disability insurance
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? Health insurance
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? Dental insurance
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? 401(k)
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? Flexible spending account
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? Adoption assistance
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? Employee assistance program
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? Vision insurance
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? 401(k) matching
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? Employee discount
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? Life insurance
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? Referral program

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