Senior Collections Specialist ? Student Debt (Late-Stage Collections)

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Located in Mesa , AZ

Salary: 25.00

Job Title: Senior Collections Specialist - Student Debt (Late-Stage Collections)

Job Summary:

We are seeking an experienced Senior Collections Specialist to manage late-stage collections for student accounts with outstanding balances. This is not an entry-level position; we are looking for a seasoned professional with a strong background in collections, particularly in late-stage recovery efforts. The ideal candidate has excellent negotiation skills, a deep understanding of debt collection regulations, and the ability to handle complex collection scenarios with professionalism and tact.

Key Responsibilities: ? Oversee late-stage collections for student accounts with delinquent balances. ? Contact borrowers through various communication channels to secure payment arrangements. ? Negotiate settlements and payment plans while ensuring compliance with company policies and industry regulations. ? Investigate and resolve disputes related to outstanding debts. ? Maintain detailed and accurate records of collection activities..

Qualifications: ? 3+ years of experience in debt collections, with a focus on late-stage recoveries. ? Strong knowledge of student loan debt and related collection practices. ? In-depth understanding of FDCPA, CFPB, and other debt collection regulations. ? Proven ability to negotiate effectively while maintaining a professional and empathetic approach. ? Experience with collection software and CRM systems. ? Excellent problem-solving and decision-making skills.

#2105OS

Express Office: Mesa

849 North Dobson Road

Suite 107

Mesa, AZ 85201

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