Team Leader
Posted 2025-04-21About the position
The Team Leader at Tractor Supply Company plays a crucial role in assisting the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals while ensuring a Legendary Customer Experience. This position emphasizes the importance of a safe and productive work environment and involves training team members on policies and procedures.
Responsibilities
? Assist the Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives.
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? Promote a safe and productive work environment for all team members, customers, and vendors.
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? Deliver Legendary Customer Service by following the GURA model: Greet, Uncover needs, Recommend solutions, and Appreciate the customer.
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? Execute assigned merchandising activities, including basic, promotional, and seasonal tasks.
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? Perform opening and closing procedures for the store.
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? Transport and make deposits to the bank as required.
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? Assess store conditions and assign duties to team members accordingly.
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? Organize and prioritize workflow using a daily planner.
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? Participate in the mandatory freight process and perform regular price change activities.
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? Resolve customer complaints and ensure a positive shopping experience.
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? Adhere to loss prevention standards and respond to alarm calls as needed.
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? Communicate effectively with team members regarding job functions and financial goals.
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? Operate cash register and supervise cash handling procedures.
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? Ensure the safety and well-being of birds and maintain poultry holding tanks as required.
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? Operate equipment such as forklifts and balers, and complete associated documentation.
Requirements
? Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is preferred.
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? Supervisory experience is preferred.
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? Must be at least 18 years of age and possess a valid driver's license.
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? High school diploma or equivalent is preferred, but not required.
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? Ability to read, write, and count accurately.
Nice-to-haves
? Basic computer skills.
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? Strong interpersonal skills to resolve issues ethically and with minimal conflict.
Benefits
? Opportunities for career growth and development.
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? Empowerment to manage time for business and personal success.
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? Comprehensive benefits total rewards offerings for full-time and eligible part-time team members.
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