$17/hour - Remote Call Center Sales - Mid shift

Overview: Responsible for taking inbound calls from small to medium size business owners or consumers. On these calls you will learn about their business and ensure they are trying to sign up for the right credit card to maximize their savings, earnings and time. If they have the right card, then walk them through the application process, if not explain the right card they should be applying to and then walk them through the application process. Responsibilities:

Job Functions
? Exercise exceptional communication skills both verbally and written
? Answer incoming call
? Research and resolve issues, within the scope of responsibility
? Obtain, enter, and verify customer information in designated systems
? Document customer notes with clear, concise explanations in a timely, and accurate manner
? Maintain excellent program knowledge
? Maintain quality conversations that meet Salelytics standards
? Delivering on key performance indicators required by Salelytics
? Exercise exceptional customer service skills
? Maintain strict confidentiality of information provided by customer or data accessed within assigned systems
? Establish and maintain a professional relationship with internal/external customers, team members and department contacts
? Escalate to supervisor any situation outside the employee?s control that could adversely impact the services being provided

Related Duties as Assigned
? The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
? Consequently, job incumbents may be asked to perform other duties as required

Qualifications:

Applicants for this job will be expected to meet the following minimum qualifications.

Education
? Must be 18 or older
? High School education or GED required
? Additional education may be required based on individual projects and/or locations

Experience
? Candidates need to meet the experience requirements for specific program
? Responsible for properly using, maintaining, and returning upon request any company equipment and assets issued by Salelytics
? This position requires you to be on camera for training and for meetings thereafter throughout tenure with Salelytics

This job posting is coming down 4/11/25.

Salelytics is striving for a diverse workforce. We encourage Women, Minorities, LGBTQ Community Members, and Veterans to apply. We are an equal opportunity employer and do not discriminate based on Age, Race, or Sexual Identity/Orientation.

Job Type: Full-time

Pay: $17.00 per hour

Expected hours: 40 per week

Benefits:
? 401(k)
? Dental insurance
? Employee discount
? Health insurance
? Paid time off
? Paid training
? Vision insurance
? Work from home

Compensation Package:
? Bonus opportunities

Schedule:
? Day shift
? Every weekend

Experience:
? sales: 1 year (Required)
? Compliance: 1 year (Required)

Location:
? Wisconsin (Required)

Work Location: Remote

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