Back to Jobs

Patient Coordinator Part-time (Remote/Non-Clinical) AccessNurse

Remote, USA Full-time Posted 2025-05-22

NOW HIRING REMOTE PATIENT COORDINATORS

Part-time opportunities available (20-25 hrs)

Hiring for afternoons, evenings, and weekends (*some weekends and holidays are required)

This is not a temporary position! Come grow with us!
• Are you seeking a remote position? And are you able to provide a HIPAA-compliant workspace?
• Are you looking to start a new career with a reputable health care company?

Look no further than AccessNurse, a TeamHealth Company!

Currently hiring for a paid remote* class that begins April 23rd, 2025! (*Over Zoom, 100% attendance is required for the entire training period)
• April 28 - May 2 M-F 9a-5p eastern
• May 5 - May 9 M-F 11a-7p eastern

Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace.

Why Join AccessNurse?
• Join a growing company who is making a difference in healthcare
• Work from home with company-provided equipment
• Competitive pay and incentives
• 401(k) plan program (discretionary matching funds available) for all employees
• Career Growth Opportunities
• $500 Employee Referral Bonus with no cap

About Us & the Role

AccessNurse, a TeamHealth company, is looking for exceptional individuals to join our team in this non-clinical, medical support role.

The Patient Coordinator (PC) is the first point of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as provides compassion and empathy using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a nurse.

AccessNurse has an enjoyable and supportive work environment with the resources you need for success. Come start your new career with us!

Pay & Other Things to Consider:

Base pay is $17.00 per hour

Additional incentives/shift differentials include:
• An additional $1 per hour is paid when on the clock 3pm-11pm eastern Monday through Thursday
• An additional weekend differential of $3 per hour is paid from Friday at 3pm eastern through Monday at 7am eastern
• An additional $1 per hour is paid for Spanish Speaking staff (testing required)

Must be able to pass a pre-employment test and have a successful background check and reference check*(references are verified)

Must be able to provide a HIPAA-compliant workspace during training and your regular shifts

Must be able to meet home internet and phone requirements (see below)

Job Requirements: • High School Diploma or GED required. Associate’s Degree preferred • 1+ years of customer service experience required • 1-2 years of healthcare experience desired • Inbound call center experience preferred • Call Center, Medical Office/Clinic, front desk, or first point of contact in a customer service environment preferred • Ability to type a minimum of 25 wpm • Excellent organizational and computer skills and ability to multi-task while speaking with patients • Excellent listening and comprehension skills to determine key information by patient • Professional, courteous telephone voice • Dependable, reliable and trustworthy • Ability to defuse conversations and escalate if necessary • Ability to handle confidential information; HIPAA experience is a plus. • Detail Oriented – Accurately process and document information ensuring data integrity • Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate • Flexibility with scheduling • Ability to receive feedback on job performance • Bilingual Patient Coordinators must be able to converse in Spanish and document in English simultaneously • Must be able to provide a HIPAA-compliant workspace during training and your regular shifts • Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified)

Remote Workstation Requirements

Internet
• A reliable high speed internet connection is required for this position.
• Please select a cable internet provider. Examples include Xfinity/Comcast, AT&T, Spectrum.
• Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers.
• You must hardwire your internet from your modem or Ethernet jack to your work computer.
• WiFi is not acceptable and disrupts the connection to our servers.
• The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload
• Test your home internet speeds here
• Please verify this information with your internet provider
• Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming).
• It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues.

Telephone
• A reliable telephone line is required for this position, at the employee’s expense: this must be a land-line phone or a voice-over line provided by the same company as your internet (VOIP brands like MagicJack, Ring Central, Google Voice, etc. are not acceptable)
• Your phone line must be directly connected from your workstation to your phone jack or modem (depending on your phone line setup).
• Prior to the beginning of orientation, request and confirm with your phone carrier that the following services are disconnected. Please be aware that the disconnection of these services can take up to 24 hours.
• Call waiting
• Call forwarding
• Voicemail

Workstation
• Allow enough space to provide room for 2 (two) 27” computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided.
• Arrange your workstation where you can hardwire to your internet and phone line.
• Your workstation must be located in a room where there is a door with a lock.
• HIPAA compliant and protects PHI
• Prevents disruptions during work hours

Physical and Environmental Demands
• Job performed in a well-lit, modern office setting
• Occasional lifting (20 pounds or less)
• Visual and Auditory acuity
• Manual and finger dexterity
• Occasional stress
• Occasional pushing, pulling, carrying, lifting, bending, and reaching
• Frequent work on a PC/Computer
• Prolonged telephone work and prolonged sitting

Get job alerts by email. Sign up now!

Job Snapshot

Employee Type
Part-Time

Location
Columbia, SC (Remote)

Job Type
Customer Service

Experience
Not Specified

Date Posted
04/03/2025

Apply Job!

 

Similar Jobs

Technical Program Manager, Customer Service

Remote, USA Full-time

Senior Organizational Change Management Consultant

Remote, USA Full-time

Weekend Patient Coordinator (Remote/Non-Clinical) AccessNurse

Remote, USA Full-time

Systems and Infrastructure Engineer II

Remote, USA Full-time

Global Travel & Expense Manager

Remote, USA Full-time

Engineer, Fleet Monitoring & Analysis

Remote, USA Full-time

Weekend Patient Coordinator (Remote/Non-Clinical) AccessNurse

Remote, USA Full-time

Senior Staff Engineer - Users

Remote, USA Full-time

Team Lead, Payroll Partner Operations

Remote, USA Full-time

Proposal Editor/Writer Intern - NJ

Remote, USA Full-time

Hobby Lobby – Special Events Assistant – Oklahoma City, OK

Remote, USA Full-time

Content Moderator - USDS

Remote, USA Full-time

Technical Business Analyst – Performance and Delivery | A Place For Mom | Remote (United States)

Remote, USA Full-time

Shipboard Workforce Planner

Remote, USA Full-time

Require Assistant Teaching Professor or Lecturer of Engineering in Centre County, PA

Remote, USA Full-time

Customer Service Advisor - Digital Intake - Work Anywhere 2024

Remote, USA Full-time

Job Opportunity at FedEx: Data Entry Associate [Entry Level/No Experience]

Remote, USA Full-time

Immediately Require 2024 Spring Intern-MAGNet Program @ Georgia Tech OMSA (Online MS Analytics) in Athens, GA

Remote, USA Full-time

Urgently Need Developmental Educator/ Social Work/Mental Health Counselor in Massachusetts

Remote, USA Full-time

cvs careers remote - VacancyGlobal

Remote, USA Full-time