Bilingual Evening/Weekend Client Relations Associate

About the position

The Bilingual Evening/Weekend Client Relations Associate is a part-time remote position focused on providing exceptional support to clients as they navigate a budget and debt counseling course. The role requires effective communication in both English and Spanish, with a strong emphasis on helping clients understand course details and resolving their inquiries through various channels such as phone and online chat. A commitment to working evenings and weekends is essential for this position.

Responsibilities
? Provide outstanding support to Abacus clients
,
? Resolve inbound requests via phone, online chat, and email
,
? Explain technical issues to clients in a way they can understand
,
? Use internal tracking tools to manage client issues
,
? Must be available to work every Saturday night

Requirements
? Fluent in Spanish (speaking and writing)
,
? 1+ year experience in client service, retail, or educational role preferred
,
? Bachelor's degree preferred
,
? Strong written and verbal communication skills
,
? Well organized and able to multi-task
,
? Able to work independently and as a team player

Nice-to-haves

Benefits
? Work from home

Apply Job!