Back to Jobs

Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative

Remote, USA Full-time Posted 2025-05-22

• *This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 1 week of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.

Responsibilities: • Answer incoming calls and respond to customer’s requests • Ability to work in a fast paced environment • Book appointments for members with a high degree of data accuracy • Maintain excellent written and verbal communication skills on a consistent basis • Identify and escalate issues to supervisors • Responsible for adapting to fast changing guidelines with customers • Informs clients by explaining procedures; answering questions; providing information • Maintains and improves quality results by adhering to standards and guidelines • High school graduate or G.E.D. • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred • Excellent oral and written communication skills • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously • Ability to type at least 25 words per minute is preferred • Experience in providing exceptional customer service and maintaining established quality requirements • Must be able to pass a background check • Opportunity to working from home • $15,000 Life Insurance (Company Paid) • 401K plan eligibility after 1 year of service w/company match of up to 4% • Weekly/monthly gift card drawings/contests for meeting goals • Career learning and development programs • Casual dress code

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Next steps:

If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a virtual interview.

Apply Job!

 

Similar Jobs

Google Jobs Work From Home $24Hr

Remote, USA Full-time

Administrative Assistant - Entry Level (Remote)

Remote, USA Full-time

Solar Advisor - No Experience Needed

Remote, USA Full-time

Remote Entry Level Healthcare Management Recruiter

Remote, USA Full-time

Educators & People Leaders - Flexible

Remote, USA Full-time

Time Together Student Worker (Remote Required)

Remote, USA Full-time

Remote Technical Assistant (Paid College Internship)

Remote, USA Full-time

Sr. Program Specialist, Medicare - REMOTE

Remote, USA Full-time

Casualty Claims Examiner ($2,500 Sign-On Bonus)

Remote, USA Full-time

Remote Math Teacher (Pre-K to K)

Remote, USA Full-time

Call Center Representative (211 Contact Center Specialist Information and referral or Crisis)

Remote, USA Full-time

PNC Financial Services – Infrastructure Configuration Consultant – Mainframe Performance and Capacity – Cleveland, OH

Remote, USA Full-time

Want English Teachers - Earn Money Online in Warwick, RI

Remote, USA Full-time

Warehouse Associate - Food Sorting & Packing

Remote, USA Full-time

Civil Design Engineer – Water and Wastewater Infrastructure

Remote, USA Full-time

Manager, Closing Support Services

Remote, USA Full-time

Gables Search – Milling Machine CNC Machinist 1st 2nd or weekend shift – pay to $33 hourly – Big Bend, WI

Remote, USA Full-time

Claims Representative - National Remote

Remote, USA Full-time

Bilingual Inside Sales Representative

Remote, USA Full-time

Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time

Remote, USA Full-time