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VA needed for Airbnb communication - Contract to Hire

Remote, USA Full-time Posted 2025-05-22

?? About the Role

I’m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.

  • --

?? Responsibilities

  • Respond to guest inquiries/messages on Airbnb
  • Send check-in/check-out messages using templates
  • Monitor reviews and flag urgent issues
  • Create or update message templates when needed
  • Communicate with owner (me!) for weekly updates and follow-ups
  • --

? What We’re Looking For

  • Excellent English writing & communication skills
  • Friendly, professional, and warm tone in messages
  • Detail-oriented and organized
  • Experience with Airbnb or guest support is a plus (but not required)
  • Flexible availability — our guests don’t always follow a set schedule, so it’s important that you’re okay being gently available across the day (US EST). You don’t need to sit at your computer all day — just be responsive and proactive when messages come in.
  • --

?? Ideal Personality

  • Calm and proactive — you think ahead, not just react
  • Kind and thoughtful — you care about people’s experience
  • Honest and reliable — you show up and follow through
  • Someone who aligns with a peaceful, minimal, and healing aesthetic
  • --

? Hours & Compensation

  • 10–15 hours/week
  • $6–7/hour to start (with raise after trial period)
  • Flexible schedule but quick responses (within 1–2 hours during U.S. day)
  • Monthly performance bonus for consistent 5-star reviews ?

Apply Job!

 

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