Back to Jobs

Customer Service Representative (Email & Chat Support – America Time Zone)

Remote, USA Full-time Posted 2025-05-22

We are looking for a reliable and proactive Customer Service Representative to assist our customers via email and live chat. The ideal candidate must be available to work during U.S. business hours and ensure all inquiries are responded to within 24 hours.

Key Responsibilities:

Respond to customer inquiries via email and/or live chat in a timely, friendly, and professional manner

Ensure all messages are answered within 24 hours

Provide accurate information regarding products, orders, shipping, and returns

Handle order issues including cancellations, exchanges, and refunds

Work with the internal team to resolve issues and improve customer experience

Maintain organized records of all customer interactions

Ensure a consistently positive and helpful customer service experience

Requirements:

Experience in customer support, preferably in an e-commerce setting

Excellent written communication skills in English

Familiarity with tools such as Shopify, Gorgias, Zendesk, Freshdesk, Gmail, etc.

Ability to multitask and resolve problems efficiently

Must be dependable and available to work during America time zones (EST)

Working Hours: 2 to 3 hours per day

Employment Type: Part-time

Response Time Expectation: All inquiries must be responded to within 24 hours

Start Date: Urgent required

Apply Job!

 

Similar Jobs

Work At Home Amazon Customer Service Jobs

Remote, USA Full-time

Remote Customer Support - Phones - Seasonal - 04/2025

Remote, USA Full-time

Technical Customer Support (contract)

Remote, USA Full-time

Customer Support Engineer (REMOTE)

Remote, USA Full-time

Clinical Technical Support Specialist: Hybrid Remote/Onsite

Remote, USA Full-time

Amazon Flex Amazon Flex Package Delivery Driver – Earn $15.50 – $19.50/hr

Remote, USA Full-time

Amazon Flex Delivery – Elkhart, IN

Remote, USA Full-time

Amazon Flex Delivery – Dallas, TX

Remote, USA Full-time

Amazon Flex Delivery – Scranton, PA

Remote, USA Full-time

Amazon Flex Delivery Driver – Earn /hr

Remote, USA Full-time

Urgently Need Contact Center Representative (Remote) in Baton Rouge, LA

Remote, USA Full-time

Disney Instagram Support Jobs (Social Media, Part Time) $70-80$/Year

Remote, USA Full-time

Wayfair Remote Jobs $25/Hour - Work from Home Jobs - VacancyGlobal

Remote, USA Full-time

Core Technologies Operations Program Manager

Remote, USA Full-time

Sales Development Representative - Remote

Remote, USA Full-time

Manager, Product Management: Concierge Travel - Velocity Black...

Remote, USA Full-time

Technology Support Specialist I

Remote, USA Full-time

Nurse Practitioner - Optum Home Based Medical Care - Pitt & Lenoir Counties, NC

Remote, USA Full-time

UPS Remote Jobs (Live Chat, Customer Support, Data Entry, Entry Level)

Remote, USA Full-time

Careercusp Announces FULL TIME Southwest Airlines Remote @

Remote, USA Full-time