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Customer Support Representative / Dental & Social Media Engagement (Remote, Part-Time Weekend)-

Remote, USA Full-time Posted 2025-05-22

Customer Support Representative (Remote, Part-Time - Weekend)

We are a rapidly expanding, family-owned company seeking a remote, part-time Customer Support Representative to join our team! Our innovative online platform offers an over-the-counter dental product and solution that enhances the quality of life for denture wearers. This role has potential for growth, and to transition into a full-time position.

    Responsibilities
  • Answer and make customer calls to provide product application guidance, step-by-step assistance, and support with order placement.
  • Troubleshoot and resolve product or application issues, concerns, and complaints.
  • Meticulously document and update customer follow-up records.
  • Collaborate with the team to deliver exceptional customer service.
  • Manage social media advertising and engagement.
    Required Skills for the Position
  • Strong work ethic and integrity
  • Initiative, reliability, dependability, resourcefulness, and a "can-do" attitude
  • Extremely organized, and high attention to detail
  • Excellent written and verbal communication
  • Computer literacy, with the ability to learn new platforms quickly
  • Strong ability to prioritize and multitask in a fast-paced environment
  • Positive, friendly, cheerful, and professional demeanor
  • Ability to build rapport with both customers and team members
  • Sound judgement, intuition, and decision-making skills
  • Confidence, with the ability to take instruction and be coached
  • Stable high-speed internet and a dedicated workspace free of noise and distractions

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

    Benefits:
  • Paid time off
    Shift:
  • Day shift
  • Evening shift

Work Location: Remote

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