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Automotive Customer Service and Case Management Representative

Remote, USA Full-time Posted 2025-05-22
    Description:
  • The Technical Support Representative works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
  • Provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
    Requirements:
  • Minimum 18 years of age with a High School Diploma or GED
  • At least 2-3 years of customer service experience; automotive industry experience is preferred
  • Strong computer proficiency with the ability to navigate multiple applications
  • Excellent written and verbal communication skills
  • A passion for the automotive industry with a propensity for problem-solving
    Benefits:
  • Paid training and performance-based incentives
  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays
  • Paid learning days
  • Lucrative employee referral bonus opportunities
  • Health and wellness programs
  • Mentorship programs
  • Programs supporting diversity, equity, and inclusion

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