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Online Resort Marketing Specialist

Remote, USA Full-time Posted 2025-05-22
    Description:
  • Assist clients with booking flights, cruises, train tickets, and other travel arrangements
  • Verify availability, pricing, and travel regulations before confirming reservations
  • Ensure bookings align with client preferences, schedules, and budgets
  • Communicate via phone, email, and chat to understand travel needs
  • Provide personalized recommendations on routes, airlines, and seating options
  • Address inquiries, resolve booking issues, and handle special requests professionally
  • Maintain accurate records of bookings, payments, and client interactions
  • Process payments and send confirmations promptly
  • Stay informed on airline policies, travel restrictions, and industry trends
    Requirements:
  • Strong communication skills (bilingual is a plus!)
  • Excellent organization, problem-solving, and attention to detail
  • Customer service or ticketing experience is a bonus—but we’ll train you!
  • Self-motivated and independent, able to thrive in a remote environment
  • Basic computer proficiency (experience with booking platforms & CRM tools is helpful but not required)
    Benefits:
  • Work from anywhere with a fully remote position
  • Comprehensive training provided—no experience necessary
  • Exclusive travel perks & discounts for personal use
  • Supportive team environment with mentorship and career growth opportunities
  • Unlimited earning potential with performance-based incentives

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