Back to Jobs

Part-time Nights/Weekends, Remote/Hybrid, Customer Service Representative

Remote, USA Full-time Posted 2025-05-22
  • *This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 1 week of in-office onboarding/training.**

Who is Centah?

Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.

About the role:

We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.

    Responsibilities:
  • Answer incoming calls and respond to customer’s requests
  • Ability to work in a fast paced environment
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Apply Job!

 

Similar Jobs

Work From Home Amazon Customer Service Job – No Experience Needed

Remote, USA Full-time

No Experience [Customer Support] Jobs at Amazon ? Remote Opportunities

Remote, USA Full-time

Amazon Is Hiring A Online Customer Chat - Part - Time - Remote

Remote, USA Full-time

Healthcare Recruiter (100% Remote + Uncapped Commission/Bonuses)

Remote, USA Full-time

Sr Specialist, Quality Program Management and Performance (Remote in IA)

Remote, USA Full-time

Junior Data Analyst - REMOTE

Remote, USA Full-time

Regulatory Data Analyst

Remote, USA Full-time

Director, Healthcare Value Analytics (Population Health) - Remote

Remote, USA Full-time

Data Analyst - Remote - Atlanta, GA

Remote, USA Full-time

FULL TIME Senior Data Analyst , Customer Analytics | Work At Home

Remote, USA Full-time

Payment ISO / Agent - Pepper Pay (100% Remote, Residual Commission-Only)

Remote, USA Full-time

Barnes and Noble – HR Coordinator

Remote, USA Full-time

Call Center Representative - Annual Enrollment - Houston - REMOTE

Remote, USA Full-time

Maintenance Supervisor - Night Shift

Remote, USA Full-time

Quality Assurance Lead

Remote, USA Full-time

Amazon Work From Home – Data Entry ( FULL TIME ) - Careercusp

Remote, USA Full-time

Technical Writer, AWS Support Knowledge Services

Remote, USA Full-time

Sr. Consultant (Strategy & Growth) - Remote

Remote, USA Full-time

Immediately Require Physical Therapist - Tuition Reimbursement in Bloomfield, CT

Remote, USA Full-time

Business Strategy Principal

Remote, USA Full-time