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Pharmacy Technician - Call Center - Remote

Remote, USA Full-time Posted 2025-05-22
    Description:
  • Serve as a subject matter expert in pharmacy knowledge and call center operations.
  • Answer incoming calls, process prior authorization requests accurately, and assist providers with inquiries.
  • Ensure compliance with all PHI protocols and secure handling of confidential company data according to policy guidelines.
  • Process prior authorization requests within mandated timeframes and communicate effectively with providers.
    Requirements:
  • Certified Pharmacy Technician.
  • At least 2 years of experience as a pharmacy technician in settings such as retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management.
  • Valid pharmacy technician license/certification/registration, as required by state law.
  • Proficiency with general computer skills, including Microsoft Office, internet usage, and email.
  • Flexibility to adjust work hours to meet peak demand times.
    Benefits:
  • Generous, flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies

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