Back to Jobs

Netflix Customer Service Remote Jobs ?? Job Vacancy

Remote, USA Full-time Posted 2025-05-22

Netflix Customer Service Representative (Remote)
Location: Remote (USA)
Employment Type: Full-Time / Part-Time
Job Description
Netflix is seeking passionate, empathetic, and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will assist our subscribers with inquiries, troubleshoot streaming or billing issues, and provide exceptional service, ensuring every customer interaction reflects Netflix's commitment to excellence.

This is a fully remote position offering flexibility, opportunities for growth, and the chance to be part of a global team dedicated to entertainment and innovation.
Key Responsibilities

Respond to customer inquiries via phone, chat, and email in a timely, professional, and friendly manner.
Troubleshoot streaming, technical, and account-related issues.
Provide accurate information on Netflix services, features, and content availability.
Assist with account management, such as billing, subscriptions, and password recovery.
Record and report customer feedback to enhance user experience.
Maintain a thorough understanding of Netflix services, policies, and resources to assist customers effectively.

Requirements

High school diploma or equivalent (Bachelor??s degree preferred but not required).
Minimum 1 year of experience in customer service, preferably in a remote environment.
Excellent verbal and written communication skills.
Strong problem-solving and multitasking abilities.
Proficient with basic computer applications and can quickly learn new tools.
A quiet and professional home office setup with reliable internet access.

Why Join Netflix?

Competitive Pay: Base salary with opportunities for performance bonuses.
Flexible Work Environment: Work from the comfort of your home.
Growth Opportunities: Advance your career within Netflix.
Employee Benefits: Comprehensive healthcare, 401(k), and paid time off.
Inclusive Culture: Join a team that values diversity and fosters creativity.

Apply Job!

Apply Job!

 

Similar Jobs

E-Commerce Specialist (Amazon, TikTok Shop + UGC Content)

Remote, USA Full-time

Amazon Flex Delivery – Fort Smith, AR

Remote, USA Full-time

Live Chat Assistant/Customer Service Representative Remote-Work From Home

Remote, USA Full-time

Amazon Delivery Driver

Remote, USA Full-time

Amazon Delivery Driver

Remote, USA Full-time

Join Concentrix Work From Home: Remote Job Opportunities

Remote, USA Full-time

WORK FROM HOME/PART TIME JOB/DATA ENTRY/TYPING WORK/COMPUTER OPEARTOR/FRESHER

Remote, USA Full-time

Entry Level Customer Relations Chat Agent (No Experience)

Remote, USA Full-time

(Work From Home) Data Entry Jobs At Disney

Remote, USA Full-time

Amazon jobs at home ?? Office Associate Online

Remote, USA Full-time

Proposal Analyst (Medical/Behavioral)- Remote

Remote, USA Full-time

Want English Teachers - Earn Money Online in New York City, NY

Remote, USA Full-time

Verizon Virtual Data Entry – No Experience Required From Home

Remote, USA Full-time

Director, Strategic Learning Consultant 2 Locations

Remote, USA Full-time

Apple Data Entry Jobs (Remote) $25/Hour

Remote, USA Full-time

Looking for Online English Tutor – Flexible Hours in Stillwater, OK

Remote, USA Full-time

Looking for (USA) Food and Consumables Coach (Non-Complex) - WM, Management in Canyon, TX

Remote, USA Full-time

Global Learning Specialist, Global Business Organization

Remote, USA Full-time

(Part-Time)Freelance Remote Jobs – Work From Home

Remote, USA Full-time

In Home Caregiver Lead (FLOATER)-URGENTLY HIRING

Remote, USA Full-time