Back to Jobs

Accrue Select Hiring For Online Chat Specialist at Dallas, TX

Remote, USA Full-time Posted 2025-05-22

About the position

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). This position is designed for an enthusiastic individual who can engage with visitors online and address any questions they may have while visiting a website. The successful candidate will be responsible for providing quick and accurate assistance to customers, ensuring a positive experience during their online interactions. The Online Chat Specialist will report to the Online Chat Manager and will be tasked with a variety of customer support-related duties for the company and our clients. In this role, the Online Chat Specialist will interact daily with visitors on our client?s websites through online chat software, providing exceptional customer support in real time. The ability to handle multiple incoming requests for information is crucial, as is the capacity to remain calm under pressure while delivering enthusiastic customer service. This position is remote, allowing the specialist to work from home while maintaining a professional demeanor and a positive attitude throughout their interactions.

Responsibilities
? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns.
,
? Evaluates customer interactions and elevates issues to Online Chat Manager when appropriate.
,
? Creates relationships with new customers to better understand and achieve their needs.
,
? Responds to customer questions, inquiries, requests, and problems accurately.
,
? Promotes interest in client products and services.
,
? Continually portrays and projects a positive and professional image.
,
? Provides administrative support to the customer service team.
,
? May assist with overflow work and other duties as needed.

Requirements
? Strong work ethic with the ability to work well both independently and within a team-oriented environment.
,
? PC keyboarding and internet experience needed.
,
? Strong communication and interpersonal skills, including written and verbal.
,
? Upbeat positive attitude and professional demeanor.
,
? Articulate and well-accustomed to a client-facing role.
,
? The ability to compose professional emails is a plus.
,
? Proficient written and verbal communication skills in English.
,
? Basic technical skills (able to navigate through smartphone and computer applications).
,
? An upbeat, positive, kind, and empathetic personality.

Nice-to-haves

Benefits
? Dental insurance
,
? Health insurance
,
? Paid time off
,
? Parental leave
,
? Retirement plan
,
? Vision insurance

Apply Job!

 

Similar Jobs

Apple Home Advisor: Full-Time Remote Customer Service Position, $45,000 Annual Salary

Remote, USA Full-time

Remote Hiring For Scrum Master | Bentonville, Arkansas (REMOTE TILL COVID)

Remote, USA Full-time

(Remote Jobs No Experience) Amazon Customer Service Jobs ? Apply Now

Remote, USA Full-time

Netflix Remote (Data Entry Jobs) $27/H ?? Online Virtual Remote Job

Remote, USA Full-time

Sales Recruiter (Remote- Pacific Time)

Remote, USA Full-time

Amazon Work From Home (Entry Level Job, College Level) $35/Hour 2024

Remote, USA Full-time

(Online Remote Jobs)Walmart Data Entry Work From Home Jobs - No...

Remote, USA Full-time

[Entry Level/No Experience] CVS Health data entry jobs - Apply Now

Remote, USA Full-time

Temporary Remote Customer Service Representative (LINCOLN, NE AND SURROUNDING AREAS ONLY)

Remote, USA Full-time

Flexible Online Job for Moms: Join Us as a Virtual Assistant!

Remote, USA Full-time

American Express Remote Jobs (Virtual Assistant) $70000/Yearly

Remote, USA Full-time

Senior Sales Executive (North America) - New York (Hybrid)

Remote, USA Full-time

Systems Administrator

Remote, USA Full-time

Looking for Vocational Nursing On Ground Instructor - Adjunct in Riverside, CA

Remote, USA Full-time

Remote Virtual Assistant - Data Entry Clerk Up to $35 to $55 /Hour - VacancyGlobal

Remote, USA Full-time

REMOTE CHAT REP – Up to $10,000 per month – FLEXIBLE HOURS! Hiring ASAP!

Remote, USA Full-time

Data Engineer - Configuration Management Database

Remote, USA Full-time

UPS - Warehouse Worker/Package Handler $21/hr

Remote, USA Full-time

Remote Project Participant

Remote, USA Full-time

Sr Product Manager Roundel, Product Advertising(Remote Or Hybrid)

Remote, USA Full-time