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Systems Engineer II (Remote)

Remote, USA Full-time Posted 2025-05-22

Position Purpose:

The Systems Engineer 2 develops, maintains and supports The Home Depot's technical infrastructure, hardware, and system software components for small to large-sized projects. Performs configuration, debugging and support for multiple infrastructure platforms on large-sized and smaller projects. Performs root cause analysis for service interruption recovery; create preventative measures and present to management. Assist in store & SSC engineering and roll-out implementation. Can communicate complete technical solutions to business partners with minimal direction using understandable language. Ability to manage time and work independently on multiple projects. Systems Engineer 2 has been exposed to various architecture review boards and has contributed to deliverables presented at review boards. Escalate appropriately to technical leaders and management.

    Key Responsibilities:
  • 25% Perform installation, maintenance and support of system software and user support on small to large-sized projects.
  • 15% Perform configuration, debugging and support for multiple infrastructure platforms on small to large-sized projects.
  • 15% Perform installation, maintenance and support of hardware and infrastructure on small to large-sized projects.
  • * 15% Monitor and tune platforms to ensure expected availability and performance levels are achieved.
  • 15% Perform root cause analysis for service interruption recovery; create preventative measures and present to management.
  • 15% Assist in store & SSC engineering and roll-out implementation.
    Direct Manager/Direct Reports:
  • Position reports to the Manager, Information Services
  • No direct responsibility for supervising others.
    Travel Requirements:
  • Typically requires overnight travel less than 10% of the time.
    Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
    Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.
    Preferred Qualifications:
  • 7-10 years related experience with focus in infrastructure administration (servers, databases, network, end-user devices)
  • Knowledge of SQL
  • Experience in operational support of infrastructure and applications, including system monitoring and alerting (e.g., Solarwinds)
  • Retail/business experience a plus.
  • Project leadership ability.
  • BS Computer Science or related field.
  • Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
    Preferred Education:
  • No additional education
    Minimum Years of Work Experience:
  • 4
    Preferred Years of Work Experience:
  • No additional years of experience
    Minimum Leadership Experience:
  • None
    Preferred Leadership Experience:
  • None
    Certifications:
  • None
    Competencies:
  • Knowledge of multiple programming languages, databases, life cycle methodologies.

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