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American Express Online Support Agent (Remote) - Currently Recruiting

Remote, USA Full-time Posted 2025-05-22

American Express is currently recruiting for enthusiastic and customer-focused individuals to join our team as Online Support Agents. This is a remote opportunity that allows you to work from the comfort of your home while delivering world-class support to our valued cardmembers.

    Key Responsibilities:
  • Assist customers with inquiries related to their accounts, products, and services via online chat, email, or messaging platforms.
  • Provide accurate information and solutions in a professional, friendly, and timely manner.
  • Handle customer concerns or complaints with empathy and resolve issues effectively.
  • Ensure compliance with company policies, procedures, and security guidelines.
  • Collaborate with team members to enhance service delivery and achieve team goals.
    Qualifications:
  • Strong communication skills, both written and verbal.
  • Prior experience in customer service or support (preferred).
  • Ability to handle multiple tasks in a fast-paced online environment.
  • Tech-savvy with familiarity in using customer support tools and platforms.
  • Self-motivated, reliable, and capable of working independently.
  • Flexibility to work in shifts, including evenings and weekends.
    What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development within American Express.
  • Comprehensive training to ensure your success in the role.
  • A supportive and inclusive team environment.

How to Apply:
If you're passionate about delivering exceptional customer experiences and are ready to join a globally recognized leader, apply now! Visit our careers page at American Express Careers to submit your application.

American Express is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Apply today and make a difference with American Express!

Apply Job!

 

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