Back to Jobs

Chewy Customer Support Specialist (Remote) ? Part-Time Jobs

Remote, USA Full-time Posted 2025-05-22

At Chewy, we strive to deliver the best possible customer experience in the pet industry. As an e-commerce leader specializing in pet products, we are dedicated to providing exceptional service to our customers and their furry companions. We are seeking passionate individuals to join our dynamic team as Customer Support Specialists. Job Description... As a Chewy Customer Support Specialist, you will play a crucial role in ensuring our customers receive outstanding service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and providing guidance to enhance their shopping experience. This position is remote and offers part-time hours, providing flexibility for individuals seeking a work-from-home opportunity. Key Responsibilities: Respond promptly to customer inquiries via phone, email, and chat in a professional and friendly manner. Assist customers with product information, order status, shipping inquiries, and other related concerns. Troubleshoot and resolve customer issues effectively and efficiently, striving for first-call resolution. Navigate multiple systems and platforms to access and update customer information accurately. Educate customers on Chewy's products, services, and policies to ensure a positive shopping experience. Collaborate with cross-functional teams to escalate complex issues and provide timely resolutions. Meet or exceed performance metrics, including response time, customer satisfaction, and quality standards. Continuously seek opportunities for process improvement to enhance the customer support experience. Qualifications: Excellent verbal and written communication skills. Strong customer service orientation with a passion for helping people. Ability to work independently and collaboratively in a fast-paced environment. Exceptional problem-solving skills with attention to detail. Proficiency in navigating multiple computer systems simultaneously. Previous customer service experience preferred, but not required. Flexibility to work varied shifts, including evenings, weekends, and holidays. Access to a reliable internet connection and a quiet workspace for remote work. Benefits: Competitive hourly wage with opportunities for performance-based incentives. Flexible part-time schedule with remote work options. Ongoing training and support to enhance skills and knowledge. Opportunities for career growth and advancement within the company. Employee discounts on Chewy products and services. Work-from-home convenience with the ability to contribute to a leading e-commerce brand. Join Chewy and become part of a passionate team dedicated to providing exceptional customer service and making a positive impact in the lives of pets and their owners. Apply now to unleash your potential in a rewarding part-time remote role as a Chewy Customer Support Specialist Apply to This Job Check More Jobs

Apply Job!

 

Similar Jobs

Chewy Remote From Home , Chewy Remote Careers ?ysmartpros

Remote, USA Full-time

Virtual Chewy Live Chat? Career Opportunities Now ( FULL TIME )

Remote, USA Full-time

Seasonal Customer Service Agents (Remote – W-2 Agents)

Remote, USA Full-time

FULL TIME Aetna Career Work At Home$30/hour | Remote

Remote, USA Full-time

FULL TIME Aetna Remote , Aetna Careers @ Click Me To Apply ?

Remote, USA Full-time

Careermilard Needs A Remote Aetna Work From Home $35/hour

Remote, USA Full-time

Careermilard Aetna Remotecustomer Service ? Entry Level | Apply

Remote, USA Full-time

Work At Home Apply Today Remote At Aetna - Supporting Staff At

Remote, USA Full-time

Amazon Product Testers / Book Reviewers ( FULL TIME ) At

Remote, USA Full-time

Careermilard Seeking Amazon Product Reviewers | Hiring Now

Remote, USA Full-time

Work from Home Call Center Sales - Spokane, WA

Remote, USA Full-time

Manager, Channel Sales and Partnerships, Cyber Security Solutions (Open to Remote US)

Remote, USA Full-time

MD - Contact Center Service Delivery

Remote, USA Full-time

Access Coordinator II

Remote, USA Full-time

Virtual Teletherapy Special Education Educator - Join Our Rhode Island Team

Remote, USA Full-time

No Experience-Apple Remote Jobs(Data Entry)

Remote, USA Full-time

Seeking Remote Sales Representatives: Flexible Schedule

Remote, USA Full-time

Require 24 SY Bookstore Clerk (Part-Time 20 Hrs./week) in Glendale, AZ

Remote, USA Full-time

Apple Home Advisor Jobs – Technical Support for Apple Products

Remote, USA Full-time

Housekeeper / House Cleaner No Nights, No Weekends, Weekly Pay & Tips!

Remote, USA Full-time