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FedEx (Customer Service) Remote Jobs - WFH

Remote, USA Full-time Posted 2025-05-22

FedEx is actively seeking motivated individuals to join our remote customer service team. As a part of our commitment to flexibility and innovation, we offer work-from-home positions that allow you to provide exceptional customer support while enjoying the convenience of working remotely.

    Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Provide accurate information regarding FedEx services, shipments, and policies.
  • Resolve customer issues and complaints with empathy and efficiency.
  • Document customer interactions and maintain records of customer accounts.
  • Collaborate with team members to improve overall customer satisfaction.
    Requirements:
  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficiency with basic computer applications and the ability to learn new software.
  • Reliable internet connection and a quiet workspace.
    Benefits:
  • Competitive hourly wage.
  • Flexible work schedules.
  • Opportunities for career advancement.
  • Comprehensive training programs.
  • Access to employee wellness programs.

How to Apply:
If you're passionate about delivering exceptional customer service and thrive in a remote work environment, we encourage you to apply. This opportunity is open to candidates residing in the United States who are eager to contribute to our mission of delivering excellence.

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