Healthcare Services Account Manager
Job Description Summary
The Healthcare Services Account Manager (HSAM) is responsible for creating, growing, and winning service sales opportunities within an assigned geographical territory. This role involves managing customer relationships, achieving sales targets, and providing exceptional customer service.
Preferred locations: Columbus or Cincinnati, OH.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
- Job DescriptionEssential Responsibilities:
- Sales and Revenue Targets: Accountable for the annual achievement of and revenue OP targets for the assigned territory.
- Customer Relationships: Cultivate, leverage, and develop long-term customer relationships, including "C" level and Senior VP level relationships. Identify and capitalize on opportunities that satisfy customer needs.
- Market Collaboration: Collaborate with Market Service Directors and Executive Strategic Client Directors to provide seamless customer service.
- Lifecycle Management: Manage the install base and drive lifecycle management, maintaining a strategic focus on lifecycle cost for GE equipment.
- Market Trends: Track and communicate market trends, including competitor data, and develop effective counterstrategies.
- Product Knowledge: Maintain up-to-date detailed knowledge of customer products and services. Present and discuss the technological and clinical benefits in terms relevant to customers.
- Prospecting: Prospect for new customers and business while growing and maintaining the existing customer portfolio.
- Deal Pricing: Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.
- Lead Generation: Generate leads for Asset Management/Optimization opportunities and share identified leads with other product lines within own accounts or One GEHC accounts.
- Qualifications/Requirements:
- Bachelor's degree from an accredited university or college with minimum of 2 years healthcare industry and/or commercial sales, or (high school diploma/GED with at least 6 years of experience in relevant job functions.)
- Strong negotiation and closing skills.
- Strong presentation and relationship-building skills.
- Ability to energize, develop, and build rapport at all levels within an organization and work well within a team.
- Valid motor vehicle license.
- Desired Characteristics:
- Experience and success selling capital equipment and/or service contracts.
- Hospital executive relationship-building skills.
- Excellent computer and analytical skills, proficient in Microsoft Excel.
- Strong understanding of the US healthcare system and buying groups.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
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