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Virtual Customer Representative (Entry Level)

Remote, USA Full-time Posted 2025-05-22

Position Summary:
We are looking for reliable and service-oriented individuals to join our team as Virtual Customer Representatives. In this entry-level position, you will be responsible for assisting customers with inquiries, providing support, and ensuring a positive customer experience, all from the comfort of your home.

This is an excellent opportunity for those looking to begin a career in customer service. Paid training is provided.

    Key Responsibilities:
  • Answer incoming customer calls, emails, or chats with professionalism and care
  • Resolve customer questions and concerns effectively
  • Provide accurate information about products, services, or policies
  • Log customer interactions in internal systems
  • Follow communication guidelines and standard operating procedures
  • Escalate complex or unresolved issues as needed
    Qualifications:
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Basic computer skills and comfort with virtual tools
  • Reliable internet connection and quiet remote workspace
  • Strong listening skills and a desire to help others
  • No previous experience required, we will train you
    Work Schedule:
  • Full-time availability
  • 100% remote, work from any location within the U.S.
    Compensation & Benefits:
  • Competitive pay
  • Paid training
  • Health, dental, and vision insurance (after eligibility period)
  • Opportunities for career growth and internal advancement

Job Type: Full-time

Pay: $52,747.00 - $76,515.00 per year

    Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance
  • Work from home
    Shift:
  • Day shift

Work Location: Remote

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