Back to Jobs

Benefits Representative - Its time to start working from home!!

Remote, USA Full-time Posted 2025-05-22

About the position

As a Benefits Representative at Haro Service, you will play a crucial role in managing the influx of requests for our services while working fully remotely from home. This position is designed for individuals who are passionate about customer service and have a knack for soft sales. You will be part of a dedicated team that prioritizes customer happiness and aims to assist customers in transforming the way they protect their families. Your responsibilities will include serving as the first point of contact for all support communications, primarily through phone, email, and Zoom. You will be tasked with answering questions, troubleshooting issues, and routing product feedback appropriately. Additionally, you will handle open customer issues, ensuring timely follow-up and satisfactory resolution. Keeping internal and customer-facing support documentation up to date will also be part of your role, along with actively providing recommendations for continuous product and process improvement. You will have the opportunity to build scalable customer-facing resources for common questions and issues, contributing to the overall efficiency and effectiveness of the team.

    Responsibilities
  • Serve as the first point of contact for all support communications, primarily via phone, email, and Zoom.
  • ,
  • Answer questions, help troubleshoot issues, and route product feedback appropriately.
  • ,
  • Handle open customer issues and ensure timely follow-up and satisfactory resolution.
  • ,
  • Help keep both internal and customer-facing support documentation up to date.
  • ,
  • Actively provide recommendations for continuous product and process improvement.
  • ,
  • Build scalable customer-facing resources for common questions and issues.
    Requirements
  • 1+ years of customer-facing work experience.
  • ,
  • Demonstrated perseverance when resolving customer requests.
  • ,
  • An aptitude for learning and sharing knowledge with others.
  • ,
  • Excellent written and verbal communication skills.
  • ,
  • Prior experience walking customers through technical solutions through chat and email is a plus.
    Nice-to-haves
  • Soft sales experience
  • ,
  • Experience in a remote work environment
    Benefits
  • Weekly pay and performance bonuses
  • ,
  • Benefits package including Health, Life, Retirement, and Stock Options
  • ,
  • Structure and flexibility in your schedule
  • ,
  • Growth opportunities with promotions from within the organization

Apply Job!

 

Similar Jobs

Principal Applied Scientist - Remote USA (*eligible states)

Remote, USA Full-time

Thermoforming Packer/Operator I - $20.09/hr, M-F, 2nd shift: 2pm - 10pm; 3rd shift: 10pm - 6am

Remote, USA Full-time

Sales Associate-6205 Ives Estates, FL 33179

Remote, USA Full-time

Crew Member: PART-TIME

Remote, USA Full-time

Retail Associate

Remote, USA Full-time

Service Assistant - Franchise

Remote, USA Full-time

Part-Time Boutique Operations Associate | Brickell

Remote, USA Full-time

Now hiring part-time retail associate

Remote, USA Full-time

Weekend driver/courier (part-time) | North Miami Beach

Remote, USA Full-time

AI Math Educator - Part Time Work From Home

Remote, USA Full-time

High Paying Customer Service Jobs – $23/Hour – Sacramento

Remote, USA Full-time

Apple Creative - Retail Customer Training

Remote, USA Full-time

Software-Engineer 2 - React and Python

Remote, USA Full-time

Need High School Math Teacher / Longterm Sub in Dover, DE

Remote, USA Full-time

Data Entry Job (Amazon Part Time Remote Jobs) - Apply Now

Remote, USA Full-time

Machine Learning Engineer

Remote, USA Full-time

Online Live Chat Assistant (Entry Level / Immediate Start) – Hiring Now

Remote, USA Full-time

Principal Content Strategist - Software Builder Experience, ASBX Product Marketing Management

Remote, USA Full-time

(Entry level Remote Jobs) American Express Data Entry Jobs – Entry Level – Remote Jobs

Remote, USA Full-time

Require Physical Therapist Assistant Instructor - Sub in San Antonio, TX

Remote, USA Full-time