Back to Jobs

Customer Service Representative – Remote (OK Residents Only)

Remote, USA Full-time Posted 2025-05-22

Customer Service Representative – Remote (OK Residents Only)
A-Line Staffing is currently seeking an experienced Customer Service Representative. If you think you’re a GREAT candidate and would like to be considered for immediate consideration, call/text Day Green at 1+469-840-5624 or email at [email protected].

Customer Service Representative Job Description:
This is a high-volume, inbound call center role focused on supporting members, prospective members, and providers with questions regarding healthcare benefits, pharmacy services, provider listings, and more. The representative will assist callers in navigating their healthcare plans and related systems, ensuring a professional and empathetic experience.

    Customer Service Representative Schedule & Location:
  • Monday through Friday
  • 8:00 AM – 5:00 PM CST (Training: 4–6 weeks, mandatory attendance)
  • 100% Remote (Must live in Oklahoma)
    Customer Service Representative Salary/Wage:
  • $18.00/hour
    Customer Service Representative Duties:
  • Handle a high volume of inbound calls with professionalism and accuracy
  • Provide members and providers with information on benefits, pharmacy services, provider directories, etc.
  • Document and track all member/provider contact in the system
  • Guide members through policy details and regulatory requirements
  • Process claim referrals, complaints, and appeals
  • Review and interpret member claims history for accurate benefit tracking
  • Support credentialing/recredentialing processes for providers
  • Respond to legal documentation requests
  • Prepare trend reports and audit-related documentation
  • Educate on self-service tools and resolve customer concerns within guidelines
    Customer Service Representative Required Qualifications:
  • Must reside in Oklahoma
  • Reliable high-speed internet connection (minimum 25 Mbps download / 3 Mbps upload)
  • Must use a hardwired Ethernet connection (Wi-Fi not acceptable)
  • Must be able to attend full 4–6 week training without interruptions
  • Healthcare insurance and call center experience preferred
  • Assessment required prior to submittal (details forthcoming)
  • Must include the following at the top of resume:
  • Internet speed test (meeting speed requirement)
  • Confirmation of hardwired connection
  • Confirmation of ability to attend all training
  • Oklahoma residency
    Customer Service Representative Education:
  • High School Diploma or GED required

If you think you’re a GREAT candidate and would like to be considered for immediate consideration, call/text Day Green at 1+469-840-5624 or email at [email protected].

#ALINE3

Apply Job!

 

Similar Jobs

Network Specialist II

Remote, USA Full-time

Expert UX Designer - Design Systems (Remote)

Remote, USA Full-time

Sales Reps. Needed-Remote Positions-No Cold Calls-We Train & Promote!

Remote, USA Full-time

PT/FT remote role - Sales Development Specialist (SDR) for a high growth SAAS start-up

Remote, USA Full-time

Entry Level Remote Sales

Remote, USA Full-time

Sales Representative - Los Angeles, CA - Vocera, a part of Acute Care

Remote, USA Full-time

REGIONAL SALES MANAGER- PHOENIX, AZ (REMOTE SALES)

Remote, USA Full-time

Remote Career Disney World Orlando Job $27/Hour mysmartpros

Remote, USA Full-time

Educator (Remote)

Remote, USA Full-time

Remote Special Education teachers part time needed for Colorado schools

Remote, USA Full-time

Customer Service Associate Devices Colombia Virtual Work From Home 40Hr Seasonal

Remote, USA Full-time

Brand Manager, Disruptive Innovation - Away From Home Equipment

Remote, USA Full-time

Delta Airlines Remote Customer Service Representative - US Jobs

Remote, USA Full-time

Asset Lead

Remote, USA Full-time

Senior Network Infrastructure Projects Engineer (NorCal)

Remote, USA Full-time

Fedex data entry jobs – United States

Remote, USA Full-time

Sales Manager Ecommerce Amazon - Consumer Goods Remote

Remote, USA Full-time

(Entry Level Jobs/No Experience) Delta Airlines Remote Careers From Home

Remote, USA Full-time

Warehouse Worker 1 General Laborer - Coca-Cola Job at Coca-Cola Company in St Lo

Remote, USA Full-time

SLA Data Analyst (QS2) (Government)

Remote, USA Full-time