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Remote Chat Support Representative at My Modern Desk Dallas, TX

Remote, USA Full-time Posted 2025-05-22

Remote Chat Support Representative job at My Modern Desk. Dallas, TX. Job Description

Job Description

Overview

We are hiring a Chat Support Representative to assist clients via live chat. This role is ideal for someone who enjoys written communication, thrives in a fast-paced setting, and wants to help customers in real time.

    Responsibilities
  • Handle incoming live chats and respond quickly with accurate information
  • Assist clients with questions about insurance licensing, processes, and documentation
  • Use chat templates and personalize responses when appropriate
  • Log interactions and case notes into the CRM system
  • Collaborate with the support team to resolve issues efficiently
    Qualifications
  • Previous experience in live chat or online customer support preferred
  • Strong written communication and multitasking skills
  • Proficient with Google Workspace and CRM tools
  • Fast typing speed and attention to detail
  • Calm and focused under pressure
    Benefits
  • Remote, flexible work schedule
  • $20–$22 per hour
  • Health insurance (full-time employees)
  • Paid time off (full-time employees)
  • Friendly team and training support

Company Description

We are a growing company looking to hire motivated individuals!
Company Description

We are a growing company looking to hire motivated individuals!

Apply Job!

 

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