Virtual Sales Associate

Job title: Virtual Sales Associate in Tampa, FL at Ashley Furniture HomeStore
Company: Ashley Furniture HomeStore
Job description: Description :Virtual Sales Associate – Tampa, FL (Hybrid)What Will You Do?Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer.

• Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature.

• Answers guest inquiries and assists with navigating the shopping experience.

• Provides timely and accurate information to the guest.

• Researches, locates, and provides product solutions that aid the guest in making purchasing decisions

• Upsells products and services

• Offers and explains available payment options

• Assist in Share Cart making to aid the guest in purchasing.

• Supports the recovery of guest sales

• Meets or exceeds established and agreed upon sales goals

• Remains up to date on all the products and services that the company offers

• Interacts with team members and guests in a way that reflects our culture and core values.

• Training weekly to expand knowledge and grow as a professional agent

• Willing to work in a team environment and work individually.

What Do You Need?

• Must have 1-2 years of sales experience

• Proficient in technology, computer literacy and typing

• Required to follow all scripts, policies and procedures as provided, and comply with guest experience training

• Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts

• Internet connections at home

Apply today and find your home at Ashley!Hourly Rate: $15/hour plus commissionBenefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and PTO
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity
• Passion, Drive, Discipline
• Continuous Improvement/Operational Excellence
• Dirty Fingernail
• Growth Focused

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only
Expected salary: $15 per hour
Location: Tampa, FL
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