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Customer Care Representative - Work From Home Idaho

Remote, USA Full-time Posted 2025-05-22

Job title: Customer Care Representative - Work From Home Idaho in Boise, ID at MTM


Company: MTM


Job description: MTM is looking for Remote Customer Care Representatives located in IdahoAvailable Shifts:Shifts VaryPay Rate:$16.00All you need for the Customer Care Representative role is:


  • Must be located in the State of Idaho

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited

  • A quiet space within the home free of distractions to take in-coming calls.

  • Prior MTM employees must have 6 months of experience with MTM

What you will be doing:The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.The culture and benefits of working for MTM:We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.

  • Health and Life Insurance Plan

  • Dental and Vision Plans

  • 401(k) with a company match

  • Paid Time Off and Holiday Pay

  • Maternity/Paternity Leave

  • Birthday Holiday

  • Casual Dress Environment

  • Tuition Reimbursement

  • MTM Perks Discount Program

  • Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact People & Culture.


Expected salary:


Location: Boise, ID


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