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Overnight Customer Service Representative(s)

Remote, USA Full-time Posted 2025-05-22

Bishop & Company is seeking highly skilled and customer-focused Overnight Customer Service Representatives for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client's customers during late-night hours.

The Overnight CSR will transition to a remote opportunity after the completion of in-person, daytime training. Candidates must reside on Oahu by time of hire.

    Required Skills
  • Multi-tasking and problem-solving skills
  • Ability to complete in-person training during regular business hours before transitioning to night shift.
  • Analytical and computer literate
  • 45 wpm typing and speaking on the phone simultaneously
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficient in Excel and Word
  • Ability to work independently and as part of a team
  • Prior experience in customer service or call center environment
    Required Education and Experience
  • High school diploma or equivalent required; some college or technical training preferred
  • 1-2 years of customer service or call center experience
    Other Requirements
  • Must be able to work extended hours or additional days depending on company needs
  • Ability to work independently and make sound judgments in a fast-paced environment
    Additional Job Details
  • Pay: $30/hr
  • Shift: 10:00pm to 6:00am
  • Temporary for 12-months from hire
  • Opportunity to work from home with all necessary equipment provided
  • Training will take place in our client's Downtown Honolulu office

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company

Phone: 808-839-2200

Website: http://www.bishopco.net/

    Location: Honolulu, HI
  • **No relocation, In-state applicants only. Must be available to interview immediately.***

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