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Amazon Customer Service Associate (Virtual/Part time remote jobs)

Remote, USA Full-time Posted 2025-05-22

Role Snapshot:

  • Position: Amazon Customer Service Associate
  • Location: Remote
  • Company: Workwarp
  • Start Date: Immediate openings available
  • Compensation: a competitive salary

 


 

Amazon as a Customer Service Associate and enjoy the convenience of virtual, part-time remote work. Earn a competitive wage of $25.00 per hour while helping customers with their inquiries and needs. As a vital part of the team, you'll ensure customer satisfaction while having the flexibility to work from your preferred location. It's a fantastic opportunity for those looking to balance work and life, all while working with a renowned global company.

Responsibilities:

As a Customer Service Associate at Amazon, you will:

  1. Customer Support: Assist customers via phone, email, and chat with inquiries related to their orders, product information, and account issues.

  2. Problem Resolution: Resolve customer concerns with empathy and professionalism, aiming for a one-call resolution whenever possible.

  3. Product Knowledge: Develop a deep understanding of Amazon’s products and services to better assist customers.

  4. Documentation: Accurately document customer interactions and follow established procedures.

  5. Team Collaboration: Collaborate with team members and supervisors to provide seamless customer support.


Qualifications:

  • Excellent Communication: Strong verbal and written communication skills are essential.

  • Customer-Focused: A passion for helping people and a commitment to exceeding customer expectations.

  • Technical Proficiency: Comfortable navigating and troubleshooting computer and internet-related issues.

  • Flexibility: Willingness to work a part-time schedule with flexibility, including evenings, weekends, and holidays.

  • High School Diploma or Equivalent: Basic educational qualifications are required.

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