Apply Now: Customer Service - CSR
Position at a Glance:
- Location: Remote
- Position: Customer Service - CSR
- Compensation: a competitive salary
- Company: Workwarp
- Start Date: Immediate openings available
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FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior.Responsibilities
 Follow communication Âscripts when handling different topics
 Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
 Seize opportunities to upsell products when they arise
 Build sustainable relationships and engage customers by taking the extra mile
 Frequently attend educational seminars to improve knowledge and performance level
 Meet personal/team qualitative and quantitative targets
Skills
 Previous experience in a customer support role
 Track record of over-achieving quota
 Strong phone and verbal communication skills along with active listening
 Customer focus and adaptability to different personality types
 Ability to multi-task, set priorities and manage time effectively
 High school degree
Job Type: Full-time
Pay: $16.00 - $27.00 per hour
Benefits:
 Health insurance
Shift:
 Day shift
Work Location: In person Apply Job!
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Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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