Apply Now: Patient Care Operations Specialist

Job Highlights:

• Company: Workwarp
• Start Date: Immediate openings available
• Position: Patient Care Operations Specialist
• Location: Remote
• Compensation: a competitive salary

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The salary range for this role is $50,000 - $60,000 depending on geography and level of experience, plus equity and an annual bonus.

You’re excited about this opportunity because you will…
• Own patient travel at Carrum. You are responsible for making sure the process works for our patients and works for us as an organization.
• Analyze travel workflows and make suggestions to improve efficiency and effectiveness.
• Assist with new client and new provider onboarding and ensure that workflows are updated to account for any necessary changes.
• Evangelize standardization and simplification whenever possible and help ensure best practices are followed... by your peers on the Patient Care Team.
• Work cross-functionally with your peers in the Patient Care, Client Success, and Provider Operations teams to solve problems and respond to their needs as it pertains to patient travel.
• Own processing and execution for other critical patient tasks.

We’re excited about you because…

You have experience in the digital health space with experience leading teams in a start-up environment that work directly with patients to improve their health. Your track record speaks for itself, but you’re yearning for an opportunity to take your experience and apply it to a fresh new opportunity that is poised for enormous growth. We also hope to see from you:
• 2 years of experience in roles that work with patients or end-users of digital health platforms
• Commitment to providing the highest level of service through the right mix of empathy, professionalism, and integrity
• The ability to cut through the noise of a fast-paced start-up environment and affect real change that impacts your direct reports and the patients that rely on them
• Appropriately handle confidential information and adhere to HIPAA requirements
• Excellent verbal and written communication skills and an ability to communicate with a variety of stakeholders
• Strong “patient first” values
• Data-driven and analytical skills; able to effectively analyze and communicate data to drive high-value, actionable insights, and lead your team
• Experience handling aggressive deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
• Experience with self-funded employer benefit plans and an understanding of healthcare bundled payment models are both serious pluses
• An entrepreneurial spirit, creative problem solving, and innovative thinking
• A natural self-starter who is comfortable working independently Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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