Back to Jobs

Apply Now: Tech Support Rep Remote

Remote, USA Full-time Posted 2025-05-22

Role Snapshot:

  • Company: Workwarp
  • Position: Tech Support Rep Remote
  • Start Date: Immediate openings available
  • Location: Remote
  • Compensation: a competitive salary

Â


Â

Technical Support Reps require a mix of customer support and entry-level technical knowledge. Ability to answer support requests from customers, escalate potential technical issues, providing feedback on basic product functionality questions, and appropriately routing non-support related requests to a higher level of expertise. The ideal candidate will provide superior support to the end-user.

Responsibilities: (Other duties may be assigned) • Consult with existing and new customers to offer a variety of products and services • Solve complex customer challenges and regain customer confidence • General knowledge of company, products, and/or services • Obtain customer information and enter into various CRM systems • Adhere to QA requirements and utilize a call flow • Comply with federal and state regulations, as well as company and client policy, with regards to the handling of consumer confidential information

Qualifications: • Minimum 3-6 months of telemarketing, retail, or sales experience; in-person or via phone • Technical PC experience (Windows, preferred) • Ability to work independently as well as part of a team (Promotes positive work environment) • Analytical and problem-solving skills • Excellent communication skills (Professional demeanor) • Ability to build rapport with customers and exhibit empathy • Proficient with technology applications; email, Internet browsers, search engines and data management systems • Basic math skills

What We Offer:
• Fun and Friendly work environment
• Flexible schedules
• Benefits; medical, dental, and vision
• Excellent advancement opportunities Amazing Referral Program
• - Earn $400 for every referral after 340 hours worked (60 days)! Apply Job!

Â

Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

Apply To This Job

Similar Jobs

Apply Now: Technical Assistant (PjM1) (Government)

Remote, USA Full-time

Apply Now: Technical CS Associate, Blink

Remote, USA Full-time

Apply Now: Technical CS Associate, Blink

Remote, USA Full-time

Apply Now: Technical Customer Service ++ Other Open Positions

Remote, USA Full-time

Apply Now: Technical Customer Success Manager - United Kingdom

Remote, USA Full-time

Apply Now: Technical Design Specialist/Writer (Data Analyst)

Remote, USA Full-time

Apply Now: Technical Director - Investigation Support & Security

Remote, USA Full-time

Apply Now: Technical Editor, Mandiant

Remote, USA Full-time

Apply Now: Technical Operations Analyst, Night Shift - Work From

Remote, USA Full-time

Apply Now: Technical Product Management Advisor

Remote, USA Full-time

Flexible Remote Role: Help Renters Find Their New Home!

Remote, USA Full-time

[Entry Level/No Experience] Disney Data Entry Remote Jobs - WFH

Remote, USA Full-time

B2B Marketing Director, Kelly Education

Remote, USA Full-time

Cloud BI & DevOps Enablement Manager (IT Application Development Manager 2) 100 % Remote Work (Permanent full-time position)

Remote, USA Full-time

Venue Coordinator (Hines@Airbnb) in Seattle, WA

Remote, USA Full-time

Controls Project Engineer in Walled Lake, MI

Remote, USA Full-time

Virtual Sales Executive

Remote, USA Full-time

Software Engineer III, Google Cloud Storage

Remote, USA Full-time

Remote Research Contributor – Flexible Hours & Extra Income (Hiring Immediately)

Remote, USA Full-time

Clinical Review Nurse – Concurrent Review, Multiple Locations

Remote, USA Full-time