Immediate Hiring: Customer Service Rep III (Remote)
Start your career journey with us! We have an easy-to-learn role for a Customer Service Rep III! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
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Employer Industry: Non-Profit Healthcare AssociationWhy Consider This Job Opportunity...
 Opportunity for career advancement and growth within the organization
 Supportive and collaborative work environment
 Flexibility of remote work
 Chance to make a positive impact on public health and physician support
 Commitment to diversity and equity in the workplace
 Dedication to professional development and social responsibility
What To Expect (Job Responsibilities)
 Handle phone inquiries regarding membership benefits, pricing, and processing efficiently and professionally
 Participate in outbound calling for AMA Membership and Health Solutions programs, achieving specific service goals
 Provide digital support for AMA website access, including registration assistance and password resets
 Respond to service inquiries about AMA products, including order status, billing, and fulfillment issues
 Validate physician identity and update contact and demographic data for credentialing products
What Is Required (Qualifications)
 Minimum of 3 years of experience in customer service or a related field
 Exceptional verbal and written communication skills
 Ability to handle multiple inquiries and provide accurate information efficiently
 Strong problem-solving skills and attention to detail
 Proficiency with digital tools and platforms, including web navigation
How To Stand Out (Preferred Qualifications)
 Experience in a non-profit or healthcare-related organization
 Familiarity with AMA products and services
 Previous experience with membership organizations or associations
 Knowledge of credentialing processes and requirements
 Bilingual skills are a plus
#HealthcareAssociation #CustomerService #RemoteWork #DiversityInWorkplace #ProfessionalDevelopment
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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