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Immediate Hiring: Customer Service Representative, Work from Home

Remote, USA Full-time Posted 2025-05-22

An exciting opportunity awaits for a talented Customer Service Representative, Work From Home Opportunity - Knoxville, TN! This is a fully Remote role, offering you the flexibility to work from anywhere. This position requires a strong and diverse skillset in relevant areas to drive success. We believe in rewarding talent. The total rewards package for this role includes a competitive salary.

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Employer Industry: Pharmacy Benefit Management

    Why Consider this Job Opportunity...
  • Opportunity for career advancement and growth within the organization
  • Work remotely if criteria are met
  • Comprehensive benefits package including medical, dental, and vision insurance
  • Full-time schedules ranging from 30-40 hours per week
  • Starting pay rate up to $25.65
    What to Expect (Job Responsibilities):
  • Assist members with pharmacy benefit plans through inbound calls
  • Provide information on prescription insurance, medication coverage, and mail order prescriptions
  • Receive necessary training to handle client and member inquiries
  • Offer solutions to simplify members' healthcare experience
  • Learn more about healthcare and open doors to additional opportunities within the company
    What is Required (Qualifications):
  • 1 year experience interacting with customers
  • Computer proficiency in Windows-based applications
  • High School Diploma or equivalent experience preferred
  • Ability to problem solve in a positive, productive manner
  • Strong customer service skills, including courteous telephone etiquette and professionalism
    How to Stand Out (Preferred Qualifications):
  • At least 6 months of healthcare experience
  • Associates degree or equivalent experience
  • Comfortable relating to customers in a patient, helpful way
  • Reliability and compliance with scheduling standards
  • Ability to exhibit patience and empathy and express assurance and confidence

#PharmacyBenefitManagement #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!

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Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

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