Immediate Hiring: Social Media Content Moderator - Digital
No experience needed! We offer full training for our new Social Media Content Moderator - Digital Content Reviewer! Join our team in the heart of Remote and enjoy a dynamic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary.
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Job DescriptionAbout the Role
Teleperformance USA is seeking a motivated and detail-oriented Content Moderator to join our team in El Paso, Texas. As a Content Moderator, you will be responsible for reviewing user-generated content on our clients' platforms to ensure it meets community guidelines.
We're looking for a fearless individual who is inspired to deliver only the best in all that they do. If you're passionate about social media, have a strong emotional intelligence, and are comfortable reviewing internet content, we want to hear from you.
Key Responsibilities
 Review user-generated content to determine compliance with community guidelines
 Participate in frequent refresher training to ensure accurate and quality content moderation
 Comply with performance indicators and parameters defined by the client
 Investigate and resolve complex content issues within agreed-upon turnaround times
 Comply with corporate confidentiality policies and handle customer information securely
Requirements
 Ability to work on-site in El Paso, Texas (not a remote position)
 Experience navigating internet websites, including social media and commercial websites
 Strong emotional intelligence and resilience
 Comfortability reviewing internet content that may be deemed inappropriate
 Attention to detail and logical problem-solving skills
 Ability to work various shifts and meet changing business needs
 Experienced with Windows operating systems and strong computer skills
 Ability to type 25 wpm and have a high school diploma or equivalent
 Predictable and reliable attendance
 6 months of customer service experience preferred
Why Join Teleperformance USA?
We believe in creating a culture of inclusion and diversity, where everyone feels welcome and valued. As an equal opportunity employer, we are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
Join our team and become a key contributor to delivering exceptional customer experiences. Apply now to take the first step in your career journey with Teleperformance USA. Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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