Join Today: Remote Online Live Chat Agent

Let's build something amazing together. We're looking for a Remote Online Live Chat Agent! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.

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Benefits
• We offer many great benefits, including free early access to your pay through Homebase.
• 401k
• Paid Time off
• Flexible schedule
• Insurance

Responsibilities
• Engage with customers in real-time through online chat support.
• Provide prompt and accurate responses to customer inquiries, including product information, pricing, and order status.
• Assist customers in navigating our website and online ordering system.
• Troubleshoot and resolve customer issues, escalating to the appropriate department when necessary.
• Record customer interactions in our CRM system, including details of inquiries and resolutions.
• Maintain a high level of professionalism and customer satisfaction during all customer interactions.
• Collaborate with team members to continuously improve chat support processes and procedures.

Qualifications
• Excellent written communication skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks
• Customer service experience preferred
• Proficiency in typing and navigating computer systems
• High school diploma or equivalent
• Ability to work independently with minimal supervision

We are looking forward to hearing from you.

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Simple Application Process

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