[Work From Home] Customer Service Representative (Remote)

Quick Overview:

• Position: Customer Service Representative
• Company: Workwarp
• Location: Remote
• Compensation: a competitive salary
• Start Date: Immediate openings available

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fleetster is a B2B mobility platform. With our software-as-a-service solution, we help companies operate car-sharing, manage their fleet in a cloud and use connected vehicle data. We are improving how companies use vehicles, reducing the size of their fleets and enabling the integration of e-vehicles.

We are looking for a Remote Customer Service Representative, ideally in the American time zones.

What makes the job exciting?
• You are the first point of contact with our English-speaking international customers and communicate independently via our chat, by email and by phone.
• You take inquiries from our customers, analyze them and take care of their solution. Our customer support tool helps you to always keep track of things.
• You observe which problems appear frequently and coordinate with our technical department to find permanent solutions.
• You will become a Fleetster product expert and test new platform features before they are made available to our customers.
• Wwe are relentless, resourceful, resilient and agile all pulling together as One Team.

What you bring to the table:
• You have excellent English communication skills.
• You have 2+ years of experience in customer success or technical support.
• You enjoy customer contact. You remain patient even in handling difficult cases.
• You are reliable, organized and friendly.

If the job sounds like an exciting challenge to you, then we look forward to receiving your application! It depends on your ability, so a cover letter is optional with us. We are happy to take your résumé (or LinkedIn profile link). Apply Job!

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